Nominations open for 2024 Elevate Awards

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Nominations are now being accepted for the 2024 Elevate Awards which will recognize and honor organizations effectively leveraging technology to elevate the…

Target shutters self-checkout in Massachusetts location

March 25, 2024

A Target store in Dorchester, Massachusetts has shut down all shelf-checkout kiosks and is directing customers to a cashier line, according to a report by WBZ…

DMV installs kiosk in Charlotte, North Carolina grocery store

March 22, 2024

A pilot program is bringing the DMV to a grocery store in Charlotte, North Carolina, according to a WSOC report.

Specialty retailer showroom offers test-drive experience

March 22, 2024

Garner Appliance & Mattress has opened a Raleigh, North Carolina location boasting a showroom that lets customers test-drive appliances in a simulated…

Frontgate launches inspirational store experience

March 21, 2024

Frontgate, a furniture brand, has debuted a retail concept featuring a collaborative in-store design studio as well as an indoor-outdoor atrium at its new…

French lingerie brand deploys Etam Group tech for business agility

March 21, 2024

The Etam Group, an international retailer and lingerie brand in France, has deployed Precisely's Automate Studio technology to support accounts payable…

Deli brand taps Pricer automation tech

March 20, 2024

Prezzemolo & Vitale, a high-end delicatessen brand with stores in Italy and the U.K., is deploying Pricer's in-store automation and communication tech to…

Michaels celebrates craft creators with online marketplace

March 20, 2024

Michaels is celebrating handmade artists and creators with an online marketplace selling handmade goods and offering classes as well as how-to workshops.

Beyond the store: Retailers providing best end-to-end customer experience in 2024

by Mark Calvillo — Senior Vice President of Product, Restaurant365

Excellence in the holistic end-to-end customer experience is what was examined when partnering with Forbes on the 2024 Customer Experience All-Star list.

Consumers not too patient with online retail missteps

March 19, 2024

Half of shoppers are quick to break up with a retailer when dealing with incorrect online information, such as wrong store hours, inaccurate contact details…

Las Vegas airport piloting TSA self-service screening system

March 19, 2024

The Harry Reid International Airport in Las Vegas, Nevada is piloting a prototype self-service screen system available to Transportation Security…

Walmart SVP talks AI, digital discovery, omnichannel

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Ashley Hubka, SVP and General Manager of Walmart Business, shares insight on consumer trends in play and why AI will deliver high-value outcomes.

Exploring Pivotree's Warehouse Management Solution

A look at Pivotree's Warehouse Management Solution.

Heritage Grocers debuts loyalty program

March 18, 2024

The Heritage Grocers Group, a national Hispanic food retailer, has launched Cardenas Rewards, a loyalty program offering points, digital coupons and other…

Aldi adding 800 stores by 2028

March 18, 2024

Grocery chain Aldi plans to add 800 stores to its nationwide footprint by the end of 2028.

Why Food Packaging Labels Are Essential to Online Order Fulfillment

Online order fulfillment and food packaging labels increase restaurant and grocery stores’ productivity, accuracy, and customer satisfaction.

Most consumers want AI/human blend in retail interactions

March 14, 2024

A good majority, 71%, of U.S. consumers believe blended experiences of AI and human interaction will always be needed in retail and 66% don't mind AI to…

Marine Corps Exchange Embarks on a Global ERP and Inventory Management Transformation with Jesta I.S. and the Cloud

Montreal, QC, Canada (March 13, 2024) – Jesta I.S. is thrilled to announce that Marine Corps Community Services (MCCS) has selected Jesta I.S.’s foundational…

Creative and innovative ways leading retailers use AI

by Pierre Kremer — VP, Digital Engagement, EPAM Systems, Inc.

It is paramount retailers ensure the way they use AI always helps rather than hinders the shopping experience, whether that’s preventing stockouts through…

Macy’s 3-year strategy includes store closings

March 13, 2024

Macy's three-year strategy includes shuttering about 150 Macy's locations while expanding its Bloomingdale's and Bluemercury store chains.