Redbox to get Paramount DVDs on day of release

June 15, 2010

According to Andrew Stewart of Variety, Paramount Home Entertainment and redbox have announced a joint licensing agreement that will make Paramount titles…

Blockbuster competitor tests game kiosks

June 15, 2010

While NCR. Corp. and Blockbuster have been battling for inroads against redbox in Texas, the industry-leading DVD rentor is adding video games to its machines…

Q&A: CIT's Burt Feinberg

A leading provider of asset-based credit to retailers talks about the economic downturn and the months ahead for retail.

Top 100: 11. Zappos

"At Zappos.com, Customer Service Is Everything. In Fact, It’s The Entire Company."Known primarily as an online shoe retailer, Zappos clearly has its heart in…

Target executive to talk interactive multichannel at retail summit

June 15, 2010

The Art of Waiting

by Mike Wittenstein — Customer Experience and Service Designer, Storyminers

When Apple Computer announced the Apple Store, more than one industry pundit predicted the project’s demise. "Apple is a technology company," they said. "They…

Does Starbucks’ new free Wi-Fi offer really raise the loyalty bar?

by Sharon Goldman — Senior Director, COLLOQUY

No one who loves Starbucks doesn’t love the fact that they’re now offering free Wi-Fi in its over 6500 locations, right?  My question is: How much will this…

AT&T deploys info kiosk in new store

June 14, 2010

According to stltoday.com, AT&T's new 5,900-square-feet store in Brentwood, Mo., will feature a new guided selling kiosk, which includes a rate-plan…

Why Your Best Managers Have To Drink

by Bob Phibbs — CEO, The Retail Doctor

Driver personalities are the natural leaders.  When they are second-guessed, their motives and methods questioned and they are not allowed to shine, or made to…

Flying Blind

by Dale Furtwengler — President, Furtwengler & Associates, P.C.

Hannaford's new website offers shopping list, product recall info

June 10, 2010

Hannaford Supermarkets, which operates more than 170 stores in the northeast, has rolled out a new website that not only includes an interactive shopping list…

The Hershey Experience lets shoppers create their own candy bar

June 10, 2010

The Hershey Co. and Hershey's Chocolate World attraction have announced the grand opening of their newest experience, Hershey's Create Your Own Candy Bar, an…

Top 100: 12. Walmart

Retail giant Walmart has spent a great deal of energy recently testing smaller store formats and different branding. The chain launched a new logo and design…

After two-month shopping spree, consumers hold back in May

June 10, 2010

The spur in economic activity hit a small speed bump last month as the latest retail sales report shows evidence of a more timid shopper. According to the…

Unified Grocers selects Agilence’s POS video auditing solution

June 9, 2010

Unified Grocers, the largest retailer-owned grocery cooperative in the western United States, now recommends its retail customers consider Agilence’s POS video…

Organized retail crime still growing problem for industry

June 9, 2010

Industry partnerships, concerned law enforcement officers and resilient retailers have done their part in making a small dent in the growing problem of…

Five reasons retailers should look to mobile video

With past technological barriers now down, mobile video is a fertile playground for retail marketers.

Top 100: 13. iTunes store

Apple and its iTunes store pleased a lot of customers in 2008 when it finally dropped its digital rights management (DRM) restrictions on most of its song…

How FTD lost a customer for life

by James Bickers — Editor, Networld Alliance

My heart sank yesterday morning when I went to check my Facebook feed and saw this message from a friend:

TradeStone, First Insight bring social media to the product design process

June 8, 2010

TradeStone Software, developer of solutions that unify the design, sourcing, ordering and delivery of private label and branded goods, and First Insight, a…