Owner-operator DVD-rental kiosks filling coverage gaps left by big deployers

by Matt Cunningham — Editor, NetWorld Alliance

Nimble business model can exploit niche markets untouched by redbox and Blockbuster Express.

Motorola unveils new RFID readers for retail

April 13, 2010

The Enterprise Mobility Solutions business of Motorola today announced new radio frequency identification (RFID) solutions designed to help organizations gain…

Building a Better Bank

by Annamaria Turano — Executive Director, MCAworks

In the realm of retail shopping, Reluctant Shoppers* are defined by their ability to “put off” shopping as long as possible.  The actual problem might never…

Whole Foods adds electric car charging station

April 12, 2010

In what is being called "an experiment," Whole Foods has installed an electric car charging station at its store in downtown Austin, Texas.

OpinionLab upgrades its voice-of-customer suite

April 12, 2010

OpinionLab, provider of voice-of-customer (VOC) listening technologies, has announced the expansion of its mobile customer-feedback tools to better address the…

37. IP geotargeting (online)

Ace Hardware is just one company using IP geotargeting to create a local experience for visitors to its Web site. By identifying the shopper’s IP address, the…

Two-thirds of Facebook users say it influences purchase decisions

A new report details how users of the social networking site use it to interact with brands and retailers.

Digital Signage Association, Self-Service & Kiosk Association merge to form Digital Screenmedia Association

April 12, 2010

The Digital Signage Association and the Self-Service & Kiosk Association have announced plans to merge and form a new organization called the Digital…

Mirror Images

by Dale Furtwengler — President, Furtwengler & Associates, P.C.

Nook coming to Best Buy, Kindle possibly coming to Target

April 11, 2010

It looks as if Apple's hugely successful iPad launch is spurring competitors into action: The Street reports that Amazon is considering bringing its Kindle…

Ritz Camera developing online video gallery

April 11, 2010

DigitalPost Interactive has announced a contract with privately held Ritz Camera & Image Inc., America's premier imaging retail destination, to develop an…

April Quote

by Mike Wittenstein — Customer Experience and Service Designer, Storyminers

Are the experience you offer customers and the stories they share about you the same?

Making Retail Work: What To Say Before They Go Out The Door

by Bob Phibbs — CEO, The Retail Doctor

Giving thought to what employees should say as customers leave is something most of us never consider when trying to build sales. I'm reminded of my first…

What's Really Good About HomeGoods

by Annamaria Turano — Executive Director, MCAworks

Do you find yourself regularly going to HomeGoods?  Just to see what’s there?  You’re not alone; the fans of HomeGoods are numerous and extremely enthusiastic…

If a Brand Falls in the Forest...The Power of Social Listening

by Doug Stephens — President, Retail Prophet Consulting

There’s been an incredible amount of talk over the last few years about social media.  And frankly, most of the talk is about talking.  The truth is that the…

Serge Blanco completes item-level RFID installation

April 8, 2010

TAGSYS, provider of item-level RFID infrastructure, announced in a press release that European fashion retailer Serge Blanco is using the TAGSYS RFID for…

Swarovski debuting new concept store

April 8, 2010

Swarovski, a leading designer and producer of fashion jewelry, will soon feature its new retail design concept at two locations in Times Square and Penn Plaza…

Four areas for improvement in retail online marketing

From social networking to grass-roots PR, here are simple ways to get more results from your online efforts.

"Heroes" star gets into the mobile retail world

by James Bickers — Editor, Networld Alliance

Greg Grunberg's Yowza app makes it easy for retailers to offer mobile coupons.

Building in-store interactive content that works

There is no limit as to what can be done with in-store media, but finding what works for your business is the challenge.