Walgreens getting a customer-driven makeover

March 28, 2010

The Chicago Tribune reports that Walgreens stores are about to get a customer-centric makeover.The new design is scheduled to hit 2,500 to 3,000 stores this…

Report: DVD kiosks second only to theaters

March 28, 2010

A new study released by Market Force Information Inc. indicates that most movie watchers still prefer seeing films in the theater, with DVD-rental kiosks next…

Consumer survey on live help to be unveiled during webinar

March 28, 2010

The results of a survey of 3,000 consumers and their feelings about live help on retail Web sites will be released this Thursday during the webinar, "Online…

Callison design wins America's Coolest Store contest

March 25, 2010

Upscale jewelry store London Jewelers was awarded first place in INSTORE Magazine’s annual “America’s Coolest Store” contest. The award honors design…

Rose Displays introduces track system for ceiling-hung signage

March 25, 2010

Rose Displays Ltd. has announced the availability of its EasyGlide Track System for displaying graphics hung from the ceiling. Consisting of moveable Gliders…

Treepodia tool tracks the effectiveness of product videos

March 25, 2010

Treepodia has announced the launch of its Control Group Measurement Tool, a new enhancement to the Treepodia Smart Video Platform that accurately measures the…

44. Self-checkout

Not all that many years ago, many shoppers hesitated to use self-checkouts because they were unfamiliar. But as more people have tried them — some surveys…

Remote management improves kiosk up-time, customer experience

By turning to remote monitoring and management, retailers can tremendously increase operational efficiencies.

GlobalShop 2010 roundup

by James Bickers — Editor, Networld Alliance

This year's GlobalShop event in Las Vegas was well-attended, well-staffed and full of great insights. Here's a quick recap of some of the stories we brought…

Target selects DemandTec for assortment optimization

March 23, 2010

DemandTec Inc., a provider of on-demand optimization solutions for retailers and consumer products manufacturers, has announced that Target Corp., the…

Blockbuster gets a better deal with Warner Bros.

March 23, 2010

According to Ars Technica, Warner Bros., the same movie studio that has recently announced deals with Netflix and Redbox to delay the DVD release of its titles…

45. Starbucks

Starbucks was offered as the epitome of the customer experience. Starbucks is known as much for its atmosphere — a comfortable "third place" for customers to…

Brightstar launches services suite for wireless retailers

March 22, 2010

Brightstar Corp., a global services company providing supply chain solutions and value-added distribution to the wireless industry, has launched a new…

Luxury Institute names the best luxury brands

March 22, 2010

The objective and independent New York City-based Luxury Institute reported today the results of its "Best of the Best" luxury brands in the United…

Coldwater Creek uses BMC to improve service levels

March 22, 2010

National retailer Coldwater Creek has honed its competitive edge in women's fashion and home accessories with Business Service Management from BMC Software…

Yowza!! launches self-service mobile couponing for retailers

March 22, 2010

Yowza!! has announced the launch of its self-service sign-up option that brings the power of mobile coupons to small businesses that haven't had the…

Seven strategies for effective digital signage content

by James Bickers — Editor, Networld Alliance

Bill Gerba, CEO of Wirespring, shared a wealth of real-world experience in an information-packed session at GlobalShop.

Training Your Customers

by Dale Furtwengler — President, Furtwengler & Associates, P.C.

GlobalShop: OfficeMax on visual merchandising

by James Bickers — Editor, Networld Alliance

The office supply giant talks product development, store design and using personas to understand the customer.

Audi unveils digital showroom project

March 21, 2010

As part of a comprehensive retail showroom program, Audi — working with SEEN MEDIA and Scala — has created a multimedia digital showroom designed to offer…