IBM 'Retail Hardened' retail units

Retail units take a lot of abuse, day in and day out. IBM retail units are Retail Hardened, built to withstand the full brunt of today's retail environments.

Target adds product recall notification system

December 18, 2008

WASHINGTON, D.C. — The U.S. Consumer Product Safety Commission (CPSC) is joining Target, of Minneapolis, Minn., today in announcing a new notification system…

Carphone Warehouse starts measuring customer experience

December 18, 2008

Retail Week: Carphone Warehouse is the latest retailer to work with Fizzback to assess the experience it provides to customers. Fizzback's technology allows…

Wincor Nixdorf U.S. CEO: retail will grow

by Tracy Kitten — Editor, AMC

This year will mark the first Wincor World for U.S. chief executive Patrick Wright, who has already taken steps to help build the company's strength with…

Experticity's Matt Scoble demos live-talkback kiosk

Matt Scoble, vice president of business development for Experticity, demos the company's live talkback solution.

Italian supermarket giant installs electronic shelf labels

SISA installing "epop" displays in 15 locations before Christmas.

RFID-based 'magic mirror' coming to UK retail

December 17, 2008

The Future of Things: Paxar Corporation and the Italian "TheBigSpace" design firm have recently announced a collaborative initiative under which the two will…

Personal shopping devices prepare for tipping point in 2009

December 17, 2008

Retail Touch Points: Personal shopping devices for consumers are reaching their "tipping point." With at least one high-profile retailer signaling success with…

How retail can benefit from social media

December 17, 2008

The Gourmet Retailer: For some retailers, social media is proving to be a valuable tool for engaging consumers, driving sales and building customer loyalty…

Unbound releases mobile retailing platform

December 16, 2008

NEWTON, Mass. — Unbound Commerce has released its Unbound Mobile Presence platform for retailers, giving them the power to connect with their increasingly…

Emotional ads resonating with customers

December 16, 2008

WASHINGTON D.C. — Well-known celebrities, "true story" campaigns, children's holiday pageants and discounted toys were some of the components of retailer's…

Consumers watching record numbers of video product tours

December 16, 2008

SAN RAMON, Calif. — SellPoint Inc., provider of on-demand rich media product tours, announced results that broke all previous records for both the number of…

Tim Burke talks tactile keyboards vs. digital keyboards

Tim Burke, owner of Electronic Art, shows the viewer when it's best for a kiosk to have a tactile keyboard vs. a digital keyboard. Pictured with Burke is an…

Independent retailers tout their differences this holiday

December 14, 2008

Indianapolis Business Journal: Unlike their larger counterparts, locally owned merchants aren't pushing deep discounts to lure shoppers through their doors.

American Apparel expands RFID test

December 14, 2008

RFID Journal: American Apparel has begun tagging individual garments to achieve item-level visibility within several of its nearly 280 stores, more than 175 of…

DIY ethic spells opportunity for independents

Customers looking to save money can be a boon for independent hardware stores, if they tap into the DIY zeitgeist.

Retailers alter holiday music mix in-store to play on emotions

December 11, 2008

Forbes: With holiday shopping more stressful than ever this year, some retailers are eschewing traditional holiday music in their stores. Songs like Harry…

Limo rides, employee discounts: retailers pull out the stops to woo shoppers

December 10, 2008

ABC News: Some stores and malls are trying to lure shoppers by treating them like A-listers, offering massages, drinks and a chance to relax at "rejuvenation…

Five ways to reduce product returns

When customers return products, look to the source to find out why and put a stop to it.

Customer preferences for receiving advertising

What makes you stop to view an advertisement? IBM stopped people on the streets of Frankfurt, London, Mumbai, New York, Los Angeles, Sydney and Tokyo to ask…