The power of virtual shopping

by Tracy Kitten — Editor, AMC

Virtual environments allow retailers to test new store strategies.

Kiosk maker gets green thumbs-up

September 1, 2008

GRAFTON, Wis. — Frank Mayer & Associates has completed the Restriction of Hazardous Substances compliance program. RoHS places standards on electronic…

Online shopping experience tweaked with analytics software

September 1, 2008

New Brunswick Business Journal: Shoppers who are wary of going online may soon find the experience less daunting. Many retailers are using analytics software…

Test in Europe predicts slow roll-out of mobile wallet tech

September 1, 2008

VNUNET: The largest trial of near-field communications in Europe suggests that commercial deployment of the technology will take years rather than months…

Mythbusters' host: Credit companies gagged RFID segment

September 1, 2008

The Consumerist: When the popular Discovery channel show "Mythbusters" began research on an RFID story, credit card companies paid a visit to channel…

Target, Photobucket partner for photo services

August 28, 2008

MINNEAPOLIS — Target and Photobucket, the leading stand-alone photo and video sharing site, announced an agreement that offers expanded online photo services…

Paper catalogs still primary remote sales channel

August 27, 2008

Media Buyer Planner: The paper catalog is still the largest revenue generator — nearly 50 percent of sales in both 2007 and 2008 — among all channels used by…

Phoenix Technology deploys Voice Blast marketing program

August 26, 2008

TORONTO — Phoenix Technology Holdings, the exclusive licensing-and-operating company for the SCTN Company, a provider of end-to-end, customer-loyalty and…

Urban Outfitters emphasizes 'cool,' lets employees design the store

August 26, 2008

Wall Street Journal: Amid the worst consumer-spending slump in years, Urban Outfitters Inc. has been racking up big sales and earnings gains without putting…

Wal-Mart Mexico signs with Thomson for in-store media

August 26, 2008

PARIS — Thomson's Premier Retail Networks Inc. (PRN) announced it has reached an agreement with Wal-Mart Mexico to operate its retail media network that covers…

Gaps closing between consumer multichannel expectations, retailer readiness

August 25, 2008

COLUMBUS, Ohio — Sterling Commerce, an AT&T Inc. company, today released the results of a recent survey that shows that the gaps are closing between…

Shop.org Summit will feature e-commerce 'critic's corner'

August 24, 2008

WASHINGTON — The real Siskel and Roeper may not be present at Shop.org's Annual Summit next month, but their infamous thumbs up/thumbs down rating will still…

PCI Council summarizes changes coming in next version of standard

August 24, 2008

WAKEFIELD, Mass. — The PCI Security Standards Council (PCI SSC), a global, open industry standards body providing management of the Payment Card Industry Data…

CVS to test high-end beauty stores

August 24, 2008

REUTERS: CVS Caremark Corp. will begin testing a high-end beauty store concept this year, looking to tap into growing demand for skin care and cosmetics seen…

NCR launches self-service prescription drop-off

August 24, 2008

DAYTON, Ohio — NCR Corp. has unveiled NCR Prescription Drop-off, a secure self-service kiosk solution that makes it simpler for retail pharmacy customers to…

SkyeTek offers Web-based RFID platform

August 24, 2008

RFID Journal: SkyeTek is offering a Web-based software platform that allows manufacturers to track their goods in stores, hospitals and restaurants, saving…

Using the VIP treatment as retail differentiator

August 24, 2008

The Age (Australia): Butlers, concierges, valets, stylists and personal assistants who will pick out a sweater for your pooch — these and more will be offered…

Customer-centric planning

Retailers must look at touchpoints from the shopper's point of view.

Direct Patient Feedback Survey Kiosks

August 21, 2008

Planned Parenthood branch deploys Opinionmeter TP Kiosk to inform, gauge patient satisfaction.

The Keys to a Successful Customer Satisfaction Survey Campaign

August 21, 2008

Over the past 15 years, Opinionmeter International has distributed thousands of satisfaction surveys through its wide-range of interactive survey devices. Here…