How to Write an Effective Customer Survey

August 21, 2008

Over the past 15 years, Opinionmeter International has distributed thousands of satisfaction surveys through its wide-range of interactive survey devices. Here…

Immediate Patient-Visit Feedback

August 21, 2008

Kaiser Permanente managers gain immediate access to feedback from patients

AFS launches interactive private-label promos

August 21, 2008

Progressive Grocer: Western Family, the private-label brand featured at the 400 members of Associated Food Stores, launched a new marketing campaign that uses…

P&G, Dunkin' Donuts test dynamic in-aisle ads

August 21, 2008

The Wall Street Journal: In the latest effort to tailor ads to specific consumers, marketers are starting to personalize in-store promotions based on products…

Diagnosing the Root Cause of a Banking Center Level Score

August 21, 2008

Managers provide targeting coasching based on best practices of high performing banking centers.

Using Touchscreen Devices to Capture Visitor Feedback

August 21, 2008

Pacific Science Center switches to Opinionmeter touchscreen survey tool for world-class service

DSE East coming to Philadelphia

Digital signage's largest tradeshow spins off an East Coast convention.

Diatouch supplies survey kiosks to the Caribbean

August 21, 2008

PHOENIX, Ariz. - Aruba Cruise Tourism (ACT), a non-profit organization of the government of Aruba, selected Diatouch to provide the region's first survey and…

Xterprise announces retail RFID suite

August 20, 2008

DALLAS — Xterprise Inc. has announced a new suite of solutions for retail applications, which introduce advanced inventory management and execution…

Circuit City brings tablet PCs to the aisles

August 20, 2008

REDMOND, Wash. — Microsoft Corp. and Circuit City Stores Inc. have announced that select Circuit City stores are empowering their sales associates with tablet…

Toys 'R' Us rolling out new superstore concept

August 19, 2008

Atlanta Journal-Constitution: Toys 'R' Us, a $13.79 billion company based in Wayne, N.J., is trying to run with the market leader — Wal-Mart — by building toy…

J.C. Penney, Sears test social media for back-to-school promos

August 19, 2008

Internet Retailer: Multichannel retailer J.C. Penney has launched a virtual game called "DorkDodge" in which female teens must escape the embrace of several…

Virgin opens Warner Bros. store-within-a-store

August 19, 2008

Video Business: Virgin Entertainment Group has opened a 400-square-foot store-within-a-store as part of a tribute to Warner Bros.' 85th anniversary…

Casual Male launches big-and-tall social networking site

August 18, 2008

DMNews: Multichannel apparel merchant Casual Male Retail Group Inc. has launched BoldXL, a social networking site for young big-and-tall consumers. The niche…

DHL, METRO announce big RFID retail rollout

August 18, 2008

RFID News: Freight deliverer DHL and European retailer METRO Group have announced they will cooperate to launch France's largest RFID-enabled retail logistics…

Social media proves important for back-to-school shopping

August 18, 2008

NEW YORK — JupiterResearch has found that an increasing number of retailers are using social media to target teens and young adults during the 200…

Japan to start overseas cell phone technology push

August 18, 2008

Yahoo News: Japan will start an aggressive push to market abroad its mobile technology, especially the nation's popular "wallet phone," a government official…

TruMedia's PROM software targets digital signage ads

August 18, 2008

TAMPA, Fla. — TruMedia Technologies Inc. is now giving retailers and marketers access to an extremely powerful tool, allowing them to automatically target…

New media, new opportunities

August 17, 2008

Blogs, forums, e-mail level the playing field among retailers.

The pursuit of pampering

by James Bickers — Editor, Networld Alliance

August 17, 2008

The Lexus experience goes from the showroom to the waiting area. Result? Total luxury.