News & Media
Interactive signage gives power to the people
December 19, 2007
A new trend in digital signage is emerging that combines the strength of digital signs with the interactivity of digital kiosks. For many areas, such as retail…
read nowFossil integrates retail, wholesale operations
December 19, 2007
The global watch and accessory company wanted to integrate information systems for its growing retail operation with the SAP software environment that…
read nowMarks and Spencer saves money with supply-base refocusing
December 19, 2007
A.T. Kearney worked with Marks and Spencer and their leading suppliers to deliver cost savings from supply-base re-focusing, joint retailer/supplier process…
read nowWhole Foods to get rid of plastic bags
December 19, 2007
Progressive Grocer: In a first step that may soon spread companywide, Whole Foods Market said yesterday that it will no longer offer plastic grocery bags at…
read nowNew retail trend: 'park-your-husband lounges'
December 19, 2007
Forbes: When men accompany their ladies on a shopping trip, the last thing stores — and women — want is a nagging, bored husband. After all, the more time…
read nowNow hear this
by James Bickers — Editor, Networld Alliance
December 19, 2007
In-store audio blazes beyond the blue light special.
read nowHP launches RFID solution for retail
December 19, 2007
Business Standard: Hewlett-Packard has launched RFID products for the Indian retail market. The new offerings designed specifically for the supply chain would…
read nowBreaking the rules of retail
by James Bickers — Editor, Networld Alliance
December 19, 2007
Charging a fee for customer service? Asking shoppers to make an appointment for help? These might be the kiss of death for most retailers, but not Apple.
read nowPersonalized marketing
December 19, 2007
Influence positive customer experiences through psychology.
read nowIs your live TV legal?
December 19, 2007
Digital signage that incorporates network programs is legal only if licensed correctly. Here are pitfalls to avoid.
read nowWhat does online shopping really cost employers? About $7
December 18, 2007
Forrester Research released a composite overview of the "typical" multi-channel shopper - someone who shops online, through catalogs and in retail stores.
read nowSurvey: customer service trumps price
December 18, 2007
A recent benchmark survey on "The State of Retail Workforce Management," conducted by Retail Systems Research (RSR), and sponsored by Kronos Inc., indicates…
read nowPOPAI research: digital window signage increases footfall
December 18, 2007
Research commissioned by 3M and POPAI demonstrates the effectiveness of back-projecting dynamic promotional messages onto shop windows.
read nowWhite-label ATMs clean dirty cash?
December 18, 2007
The Canadian Press: Canada's white-label ATMs have been found to allow fraudsters to launder money with alarming ease, leaving authorities struggling to track…
read nowDVD Rental Kiosks
How to profit from and grow your business with DVD rental kiosks A guide to understanding the market, the technologies and the opportunities.
download nowThe Benefits of Multifunction Kiosks
Self-service kiosks can cut down on labor costs. But to make the most of a kiosk, it may be wise to have multiple applications on the machine. Doing so can…
download nowMore gift cards going unredeemed
December 17, 2007
A Consumer Reports survey conducted in October found that among people who received a gift card during the 2006 holiday season, 27 percent of them left one or…
read nowCustomer satisfaction takes first dip in two years
December 17, 2007
Customer satisfaction is down for the first time since early 2005, according to the third quarter report of the American Customer Satisfaction Index (ACSI).
read nowCBGB space going retail
December 16, 2007
It was home to a vibrant and influential music scene for the better part of three decades, but the space that was home to New York's CBGB nightclub is being…
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