NCR Voyix reports Q3 2023 sales gain

November 16, 2023

NCR Voyix reported a sales increase and an income decline for Q3 2023 in its first quarter as a standalone company, according to an earnings report. NCR Corp.

Chatmeter Commits $30,000 in Charitable Donations to San Diego-Based Organizations

Chatmeter, a leader in brand intelligence and reputation management, today announced the company has pledged $30,000 to three San Diego-based organizations…

Bakery deploys vending machine in shopping mall

November 15, 2023

Herviovore Patisserie, a South Yarmouth, Massachusetts bakery, has expanded its reach by installing a pink vending machine in the Cape Cod Mall food court. The…

Black Friday high spend levels continue this holiday season

November 15, 2023

American plans to maintain their high spending levels this Black Friday with 42% delaying purchases in the run-up to the holiday sales event.

Target CEO on why stores continue to close on Thanksgiving

November 15, 2023

Target CEO Brian Cornell declared Target stores would close on Thanksgiving four years ago and the operations move has remained in place ever since.

Walmart designs a more inclusive shopping experience

November 14, 2023

Walmart has been busy creating an in-store culture that embraces every shopper, specifically those managing sensory disabilities.

Gen Z shopper thorough when buying, adept at sourcing product information

November 14, 2023

The Gen Z consumer is thorough in decision-making, consulting many sources before making a product and brand choise and is adpt at navigating multiple channels…

5 effective customer experiences for retailers in the digital age

by Mario Peshev — CEO, DevriX

Customers' changing preferences, favoring convenience and personalized interactions, provide guidelines to help retailers compete in a crowded ecosystem.

Disconnects are key barriers to boosting customer experience

November 14, 2023

Significant disconnects between physical and digital commerce and store and corporate leadership are key barriers to improving the retail customer experience.

More shopping online Black Friday, Cyber Monday

November 13, 2023

Consumers expect 59% of their holiday spending this year on key sales dates, including Black Friday and Cyber Monday, will take place online versus in the…

Walmart debuts store upgrades

November 13, 2023

Walmart is celebrating the re-grand opening of 117 remodeled stores across the country, representing an investment of more than half a billion dollars in 3…

Entertainment chain goes all cashless with self-serve kiosk

November 13, 2023

HotZone, a Brazil-based family entertainment chain, has transitioned all 12 of its stores to the Sacoa Cashless system, including the self-service KR kiosk…

Costco chief stepping down come new year

November 10, 2023

Craig Jelinek, Costco's CEO, will step down come Jan. 1 2024 and Ron Vachris will take the helm.

Fashion retail Claire’s expands Roblox experience

November 10, 2023

Fashion brand Claire's is continuing to expand its franchise on Roblox, called ShimmerVille, with the addition of fan-favorite digital pets now part of the…

Poor inventory visibility puts customer trust in jeopardy

November 10, 2023

Retailers are struggling to maintain trust with customers due to the persistent sales cancellation caused by poor inventory visibility.

How ChatGPT can revolutionize retail: Unleashing the power of generative AI

by Scott Wassmer — General Manager, Americas, Appnovation

Artificial intelligence has made remarkable strides in recent years and retailers can take advantage now and enhance offerings in a number of ways.

Sportsmens store offers self-serve silencer kiosk

November 9, 2023

Customers at Flint River Outfitters, a sportsmens store in Bainbridge, Georgia, can apply for a silencer from a self-serve kiosk that simplifies the extensive…

Seamless checkout experiences: The key to maximizing holiday sales online

by Matt Miller — Vice President of Product, Paze, Paze

With e-commerce expected to continue growing, retailers recognize the need to drive revenue while providing a strong experience, including a seamless checkout…

Akron University teams with Aramark on food delivery robots

November 9, 2023

Students at the University of Akron can now have food delivered to them by mobile robots under a partnership between the university, Aramark and Starship…

LightSpeed launching AI-powered platform for retailers

November 9, 2023

Lightspeed Commerce Inc. has launched a suite of AI-powered platforms to eliminate mundane tasks that often bog down retailers and restaurateurs.