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News & Media

Family Dollar lowering prices

December 5, 2022

Just about a year after its parent company, Dollar Tree, hiked prices to $1.25 for items, Family Dollar aims to reduce prices to grab greater consumer…

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LA mall vending machine offers free pet treats

December 5, 2022

Pet owners visiting the Westfield Century City Mall in Los Angeles between now and Dec. 24 can grab dog or cat treats for free by answering a few questions at…

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Walgreens expands 24-hour delivery nationwide

December 5, 2022

Walgreens is extending its same-day delivery option across the U.S.

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Chat apps gaining favor with consumers

December 2, 2022

Chat apps are fast becoming crucial communication channels for consumers given an 80% spike in WhatsApp usage and a 62% increase in rich communication services…

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Make the season merry with mobile CX

by Jonathan Aniano — SVP Product, CRM Applications, Zendesk

For successful holiday sales, one expert recommends trying the CX trifecta: Messaging, AI and self-service.

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Pittsburgh airport testing autonomous delivery robots

December 2, 2022

Travelers at Pittsburgh International Airport can have smartphone orders delivered to them by autonomous robots, according to a triblive.com report.

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Black Friday sales growth not as high as projected

December 2, 2022

This year's Black Friday U.S. retail sales increased 12% compared to a year ago, falling short of Mastercard's expectation of 15% growth.

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Walmart unveils Sam Walton hologram

December 1, 2022

Walmart has unveiled a holographic recreation of Sam Walton in preparation of its permanent exhibit at the Walmart Museum, according to a press release.

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Why retail leaders should plan a store visit before the holiday season

by Tony Gregg — Chief Executive, Anthony Gregg Partnership

A store visit can provide a boost to staff morale and uncover what works well on the retail store floor.

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Online checkout posing challenges for small retailers

December 1, 2022

Just over half, 52%, of small to medium retailers have experienced checkout issues during surge shopping periods, up from 43% last year.

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Michigan mall debuts baby supply vending machine

December 1, 2022

Parents in need of baby supplies will appreciate a Baby Vend machine at the Rivertown Mall in Grandville, Michigan, according to a wzzm13.com report.

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Dobot debuts robots for retail tasks

November 30, 2022

Dobot, a robot manufacturer, has introduced collaborative robots for retail customers to handle tasks such as making coffee, cocktails, ice cream, noodles…

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Consumers would love to pay with loyalty points

November 30, 2022

A majority of consumers, 80%, would pay with points online or in the store if the option was available.

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Retailers put delivery speed aside to hit specific day delivery

November 30, 2022

Delivery speed is no longer top of mind with retailers as brands are focused on making sure packages arrive on specific dates requested by consumers.

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Low-Power NXP Machine Learning Platform from IBASE

IBASE Technology Inc. (TPEx: 8050), a world leading provider of industrial and embedded computing solutions, has expanded its edge computer lineup.

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Nike launches Web3 digital experience

November 29, 2022

Nike has launched .Swoosh, a Web 3-enabled digital platform that will let Nike fans learn, collect and eventually co-create virtual creations such as virtual…

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US mulls more regulations to help disabled use self-service kiosks

November 29, 2022

As self-service expands at a fast pace at retail, many machines do not sufficiently accommodate disabled persons, according to a report in The Wall Street…

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3 tech tips to improve customer experience

by Kosta Popov — CEO, Cappasity

To stay ahead of e-commerce competition, retailers must provide a convenient and engaging shopping experience.

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Gap jumps onto Amazon

November 28, 2022

Gap clothing and accessories are now selling on Amazon for customers in North America.

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Clientron Introduces the latest POS System Ares550 with Elkhart Lake CPU

The Ares550 is powered by an Intel® Celeron® J6412 Quad-Core Elkhart Lake processor with dual SO-DIMM slots, up to 32GB of RAM, and dual trays of M.2 SSDs for…

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