News & Media
Kroger buying Albertsons for $20B
October 14, 2022
The two top U.S. supermarket chains, Kroger Co. and Albertsons Cos., are joining up in a $20 billion deal.
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Many retailers don’t have data to boost customer experience
October 14, 2022
More than half of retailers, 60%, aren't collecting enough data to boost the customer experience, with just 12% having an equal amount of solicited and…
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Amazon robot delivery shelved over customer feedback
October 14, 2022
Poor customer feedback is prompting Amazon to cancel future development of its home delivery robot strategy after limited pilot testing.
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What's needed for a successful self-checkout strategy
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
A large and a small convenience retailer share insights on successful self-checkout deployment.
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Shein expanding distribution center footprint
October 14, 2022
Online retailer Shein is planning to build three distribution centers in the U.S. with the goal of reducing shipping time.
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How composable commerce lets retailers innovate
by Barbara Rybka — Chief Customer Officer, Commerce Layer.
Composable commerce is a modular development approach to e-commerce that involves bringing together best-in-class services to power customized front-end user…
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ToolsGroup acquires Onera to expand retail platform capabilities
October 13, 2022
ToolsGroup has acquired Onera to expand the retail platform's capabilities from planning to execution by adding Onera's inventory availability and fulfillment…
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Swimsuit brand reducing return rate with virtual fitting room tech
October 13, 2022
TA3 Swim is reducing its return rate after deploying 3DLook's virtual fitting room YourFit.
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Amazon tech powering Crypto.com Arena grab-and-go stores
October 12, 2022
Amazon's Just Walk Out technology is in play at two grab-and-go stores in the Crypto.com Arena in downtown Los Angeles.
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Consumers getting price sensitive as holiday season nears
October 12, 2022
Consumers will prioritize savings and on-time shipping this holiday season and 78% plan to spend at least 10% less due to inflation compared to last year.
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Amazon hiring 150K workers nationwide as holiday season looms
October 12, 2022
Amazon is hiring 150,000 employees in the U.S. for full, part-time and season roles.
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Hudson taps Decanted for Dallas airport wine bar
October 11, 2022
Hudson Group, a travel experience provider with more than 1,000 stores in airports, commuter hubs, landmarks and tourist destinations across North America…
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4 strategies for using data, AI to personalize customer experience
by Brian Lannan — Vice President, Retail Experience, Avtex
Here are winning data and AI strategies for a modern retail environment that caters to the one-to-one customer experience.
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REI closing all operations on Black Friday
October 11, 2022
Outdoor clothing and accessories retailer REI is completely shuttering operations on Black Friday this year, not just its stores.
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Retailers optimistic despite challenges in holiday season
October 11, 2022
Retailers are generally optimistic about the upcoming holiday season and there will likely be a ramp up in promotion despite challenges such as inventory…
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Shoppers tapping phones for product research
October 10, 2022
A good number, 63%, of shoppers are using a phone in-store to research a product before purchase and 36% have bought something online while in a store.
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Gen Z, Millennials reducing personal spend to afford holiday purchases
October 10, 2022
Some young shoppers, specifically Gen Z and Millennials, are giving up personal expenses, such as streaming services and eating out, in order to afford holiday…
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Target taps Prat Vemana as chief digital, product leader
October 10, 2022
Prat Vemana has been named EVP, chief digital and product officer at Target and begins the role as of Oct. 3.
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Amazon Prime Early Access Sale may set new records
October 7, 2022
Amazon's second Prime Day event this year, the Prime Early Access Sale taking place three months after Prime Day in July, could set new records when it comes…
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‘Skimpflation’ taking root among consumers
October 7, 2022
A hefty number of consumers, 79%, are cancelling subscriptions, choosing lower-cost providers and renegotiating contracts to combat inflation. The cutting back…
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