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News & Media

UPS gets green light on package delivery drone fleet

October 7, 2019

The United Parcel Service has gotten full federal government approval to run a package delivery drone fleet.

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Retailers value AI but adoption remains scarce, reveals study

October 7, 2019

The benefits of artificial intelligence technology, specifically around merchandise management, is clear to most retailers but just 16% have deployed an AI…

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Banana Republic, Athleta launch BOPIS

October 7, 2019

Customers of Banana Republic and Athleta can now buy online and pick up in-store at all U.S. stores.

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Target loyalty news tops most-read in September

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Target's newest loyalty program grabbed big attention with Retail Customer Experience readers in September. If you missed that story get the lowdown as well as…

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Digital consumers: born or made?

Stefan Merz, chief operating officer at PPRO Group, a cross-border payment European fintech, believes payment providers must help retailers to make the…

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Handbag retailer launches 8th U.S. store

October 4, 2019

Luxury handbag seller Rebag is opening its fourth New York store, and its eighth in the country, in Garden City, Long Island.

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Kendra Scott taps Oracle Retail to improve inventory management, customer experience

October 4, 2019

Jewelry designer Kendra Scott, which operates 100 stores with over 2,000 employees, is using Oracle Retail technology to better manage inventory, enhance the…

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Stadium to offer Zippin cashierless checkout

October 4, 2019

Customers at the Golden 1 Center in Sacramento, home of the NBA's Sacramento Kings, will be able to walk in, grab an item and check out in less than 3…

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Creating a unified commerce shopping experience with an O2O strategy

Meyar Sheik, president and chief commerce officer at Kibo, talks about online-to-offline shopping and why it's important to retailers to thoroughly integrate…

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Revention debuts tablet PO

October 3, 2019

Revention, a provider of point of sale, mobile and online ordering solutions, has launched Revention Tablet POS, providing business owners mobility as well as…

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Cedar Fair updates amusement parks with Reflect's digital signage

October 3, 2019

Cedar Fair Entertainment Company, owner of 11 amusement parks across the U.S. and near Toronto, Ontario, has updated its guest-facing digital signage networks.

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LiveXLive Media teams with Zoom on fitness digital signage

October 3, 2019

LiveXLive Media Inc., a global digital media company, is partnering with Zoom Media to integrate its content into more than 3,500 interactive displays on…

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BJ's updates mobile app to enhance shopping experience

October 2, 2019

BJ's Wholesale club has redesigned its app to boost the shopping experience via new features, improved usability as well as a gamification aspect.

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McKinsey & Company debuts retail store at Mall of America

October 2, 2019

McKinsey & Company now boasts its own physical store location, at the Mall of America in Minnesota, that provides retailers an opportunity to test…

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Adapting the brand to the digital age: How messaging is revolutionizing customer service

Ido Bornstein-HaCohen, CEO, Conversocial, believes changing consumer expectations and technological advancements are propelling us further into a digital world…

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Levi factory workers participating in Mastercard digital payment pilot

October 2, 2019

Mastercard announced a pilot plan to transition garment factory workers from cash to digital wage payments under agreements with apparel makers Levi Strauss…

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Amazon mulls selling cashierless technology to other retailers

October 1, 2019

Amazon is speaking to people about bringing its Amazon Go cashierless technology to other retailers such as airport shops and movie theaters, according to a…

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Award for Industry-first Combined LTE and Satellite Router

Hughes HT2000L recognized for exceptional innovation in telecommunications by TMC Labs INTERNET TELEPHONY

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Digital grocery sales on healthy growth path

October 1, 2019

Digital grocery order sales is predicted to double by 2021, hitting $150 billion by 2025, as the number of grocers offering click and collect and third-party…

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Halloween spend will be robust thanks to social media

October 1, 2019

Social media is expected to influence this year's Halloween spend which is predicted to be near a record-breaking figure.

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