Office Depot debuts virtual line queuing system for print, copy services

September 24, 2019

Office Depot, Inc. has launched a virtual line queuing system, via a mobile app, across more than 600 Office Depot and Office Max stores in a slew of markets…

Customer experience is not confined to the retail store

Rory O’Connor, CEO/founder, Scurri, takes a look at delivery trends and insights that enhance the customer experience.

Fashion designers tap Klarna for e-commerce payment services

September 23, 2019

Six celebrity fashion designer e-commerce sites are now offering payment provider, Klarna's payment plan services. The retail brands providing Klarna's Pay in…

When it comes to gift returning, Gen Z is the leader

September 23, 2019

A whopping 77% of consumers expect to return at least one gift this holiday season and Gen Z shoppers will be leading the pack.

GameStop shuttering nearly 200 stores

September 23, 2019

GameStop expects to close nearly 200 stores by the end of its fiscal year and the figure may actually be higher. The closures are due to poor sales performance…

Why a hybrid cloud Is the answer for retailers

Chelsea Navo, director of presales solution architecture, Vanguard Team at DataStax, outlines five key benefits a hybrid cloud provides for e-commerce…

Sephora, Nordstrom are tops in retail personalization

September 20, 2019

Retailers Sephora and Nordstrom landed in the first and second spots, respectively, on Sailthru's third annual Retail Personalization Index that polled 1,50…

Stockouts, customer loyalty top challenges for grocers, reveals data

September 20, 2019

Stockouts and retaining customer loyalty are two top challenges facing the retail grocer segment, according to the 2019 Grocery Insights Data Report, released…

Online grocer Farmstead expanding into Carolinas

September 20, 2019

Online grocer, Farmstead, is expanding into the Carolinas as part of a partnership with Southeast grocery company, Alex Lee, which is the parent company of…

Under Armour runs First Day Free Rides campaign with transit authority

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

For students returning to school, it is absolutely crucial that they attend the first day to get the year started on the right foot. Clothing retailer…

PDI 2019 C-Store Shopper Report: 3 ways to turn shoppers into loyal customers

Cederick Johnson, director of industry marketing and communications at PDI Software, shares insights from PDI's report and how winning the battle for customer…

Long Island outlet is home to immersive pop-up shop

September 19, 2019

The Tanger Outlets, in Riverhead, New York, is home to an immersive pop-up retail experience that gives consumers a rotating brand experience every 90 days.

Few C-stores running strong POS systems, claims report

September 19, 2019

Just 18% of convenience stores have the appropriate point-of-sale infrastructure to support the business and nearly half, 43%, find the cost of IT upgrades and…

Consumers still leery when it comes to social media site shopping

September 19, 2019

While consumers are increasingly using social media sites when it comes to shopping, a hefty majority (90%) are concerned about security when it comes to…

Shoppers loving the gift card these days

September 19, 2019

There is a consistent 10% year-over-year growth in gift card sales and online-bought cards (in retail and restaurants) are reflecting a 6% increase in check…

Amazon debuts PayCode for cash paying customers

September 18, 2019

Amazon announced the launch of Amazon PayCode, which allows cash paying customers to shop on the Amazon website and pay in person at one of 15,000  Western…

Why retail marketers must get CX right the first time and how open source plays a key role

Lynne Capozzi, CMO at Acquia, maps out why retailers need is a platform that allows them to integrate elements in a modular way, to scale their digital…

A customer experience audit of women's retail

Nick Godfrey, executive vice president and co-founder, Customer Portfolios, explains how an audit of the customer experience is not only necessary but critical…

Revel Systems debuts concierge services for retailers

September 17, 2019

Revel Systems, a provider of a cloud-based point-of-sale and business management platform, has introduced Concierge Services, a program to help retailers…

Trigo raises $22M to scale checkout-free retail POS

September 17, 2019

Trigo, a computer-vision company providing checkout-free systems to grocery retailers, has raised $22 million in an A Round led by growth fund Red Dot Capital…