How Dunn Edwards enhances the customer experience

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Dunn Edwards Paints takes a multi-pronged approach to reducing customer friction and becoming a hub of convenience, service and experience.

How will 3D digital signage impact retailers?

by Bradley Cooper — Editor, Connect Media

Retailers are continually adopting digital signage in great numbers, and are also using more advanced tools such as 3D technology to craft more immersive…

BP launches customer loyalty program

January 16, 2020

BP plc, a London-based energy producer, has launched a consumer loyalty program, called BPme Rewards, which has rolled out to participating BP and Amoco gas…

Apparel retailer taps Kronos tech to modernize store operations

January 16, 2020

Cavender's, a western and work footwear and apparel retailer, is deploying Kronos Task Management to redefine store workloads and help boost efficiency.

BevMo! teams with NCR on digital transformation

January 16, 2020

Beverage retailer BevMo! is partnering with NCR Corp., to drive a digital transformation across its payment and back office operations.

7 retail trends in 2020 and tips for success

by Beth VanStory — Partner & CMO, Chief Outsiders

Beth VanStory, partner, Chief Outsiders, writes that if 2019 was the year retailers woke up from a retail apocalypse, 2020 is shaping up to be the year of the…

Toronto airport deploys Samsung 4K displays

January 15, 2020

The Greater Toronto Transport Authority has deployed Samsung Electronics Canada displays at the Toronto Pearson International Airport to provide travelers with…

Microsoft CEO: Tech intensity will rule retail

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Retailers that have been able to use their data successfully are creating new opportunities for not only customers, but for brands and suppliers, Microsoft CEO…

Experiential retail: How can screens improve the in-store experience?

by Alex Moulton

Alex Moulton, chief creative officer, Trollbäck+Company, explains why successful screen content is not about optimizing for transactions, but about delighting…

Toshiba printers aim to boost POS customer experience

January 14, 2020

The Toshiba HSP Series POS printers, a splash-resistant POS, is aimed at enhancing the customer experience at hotels, bars and restaurants.

Clothes maker taps New Generation Computing for efficient product development

January 14, 2020

Jerry Leigh of California, Inc., a global clothing manufacturer and brand management company, is upgrading to New Generation Computing Inc.'s Andromeda Cloud…

Southeastern Grocers taps Opterus tech to boost communications

January 14, 2020

Southeastern Grocers Inc., is deploying the Opterus OpsCenter solution to serve as a centralized communications system.

How would your CFO measure customer engagement and experience?

by Jean Belanger — CEO, Cerebri AI

Jean Belanger, co-founder and CEO of Cerebri AI, zeroes in on how artificial intelligence and a data-driven approach can help brands understand customer…

HP debuting cloud services for retailers

January 10, 2020

HP Inc. is launching cloud services for retailers called HP Engage Console and HP Engage Catalog, which are designed to deliver services to boost productivity…

Capgemini digital leader on why conversational interfaces are going mainstream

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Capgemini Digital Retail and Manufacturing Partnership Leader Genevieve Chamard shares insight on why voice and chat are fast becoming must-haves for retailers…

Toshiba to present 'frictionless store,' printers at NRF

January 10, 2020

Toshiba Global Commerce Solutions will display its "Frictionless Store," employing multi-layered shelf sensor technologies and computer vision with real-time…

Red Sox Larry Lucchino teams with Standard Cognition on autonomous checkout

January 10, 2020

Boston Red Sox Hall of Famer and pioneering sports executive Larry Lucchino and tech startup Standard Cognition announced that the two have partnered to bring…

Mastercard launches augmented reality app to view cardholder benefits

January 10, 2020

Mastercard Inc., looking for a new interactive way for customers to manage their credit, unveiled an augmented reality app that offers a 360-degree view of…

Ingenico unveiling mobile checkout technology

January 10, 2020

Ingenico Group said it will unveil its iCON case for mobile checkout next week at the National Retail Federation's Retail Big Show.

Fiserv, ExxonMobil unveil Alexa-enabled gas payments

January 10, 2020