Merchants should highlight mobile self-service usefulness to consumers

by Will Hernandez — Editor, NetWorld Media Group

Do consumers see the value in every self-checkout option available to them from different restaurants and retailers?

Red Rocks Amphitheatre upgrades with 8-milimeter LED video display panels

August 24, 2017

Red Rocks Amphitheatre based in Morrison, Colorado has renewed its partnership with Daktronics for 8-millimeter LED video display panels. The panels will be…

Will Amazon Go make cashiers and checkout lanes obsolete?

by Will Hernandez — Editor, NetWorld Media Group

That question was the focus of a breakout session Tuesday at the fourth annual CONNECT Mobile CX Summit in Philadelphia. The answer is complicated, which is…

New Target hires aim to boost grocery business

August 24, 2017

Target is aiming to expand and strengthen its grocery business and has hired on two new leaders to make it happen. Former General Mills leader Liz Nordlie is…

FTC clears path for Amazon-Whole Foods merger

August 24, 2017

The Federal Trade Commission has completed its investigation regarding potential antitrust issues with Amazon's proposed acquisition of Whole Foods. The…

Walmart acquisitions key to battling Amazon's ecommerce Jet

August 24, 2017

Walmart didn't buy Modcloth or Bonobos to advance its in-store brand offerings. The acquisitions, according to a Business Insider report, are part of its…

PetSmart boasts 18 new stores so far this year

August 23, 2017

PetSmart, as of the fiscal quarter ending this past May, now has an additional 18 stores in the U.S. and Canada, and expects to open more as the year comes to…

Breaking down silos: 3 strategies for winning the digital customer experience race

Ed Burek, director of solutions marketing, SiteSpect, explains that while retailers are not blind or lost and know what customers want many can’t find the…

Walmart, Google team up on a collaborative shopping vision

August 23, 2017

In a quest clearly aimed at beating Amazon, Walmart will sell its products via Google’s online mall, Google Express, in a partnership aimed at offering a new…

Limited Too takes a pop-up strategy to keep brand in front of shoppers

August 23, 2017

The once popular teen retailer Limited Too is now debuting a pop-up strategy to stay in front of consumers as back-to-school shopping hits.

UK gets its first contactless loyalty card program

August 23, 2017

Thames Card Technology, in a joint effort with Tesco, is launching the first contactless loyalty card program in the U.K., available to several million…

Does Walmart really have a shot against the Amazon juggernaut?

by Chris Petersen — Owner, IMS

Chris Petersen believes true innovation demands a willingness to take the risks to fail faster. Companies that don't embrace failure as a part of innovation…

What merchants should consider when deploying new technology

by Will Hernandez — Editor, NetWorld Media Group

As retailers and restaurants consider whether to deploy new consumer offerings such as a loyalty program, branded app or mobile payments, executives must…

Tacos on the go: Chipotle to add mobile ordering to new app

August 22, 2017

Chipotle Mexican Grill has selected Deloitte Digital to help redesign its mobile customer experience, according to a press release.

Home Depot shuttering Long Island store location in light of new opening

August 22, 2017

Home Depot is closing an East Meadow, New York store come September as it's built a new store just a few miles away.

Costco to open long awaited new location

August 22, 2017

It's taken nearly three years, but Costco is celebrating the opening of a new location on Long Island, New York.

Case study: Creating the architecture of fragrance

Fragrance design studio, Joya, and Taylor and Miller Architecture/Light joined forces to create a radically conceived retail experience meant to hover between…

Low price, good value are driving deeper customer loyalty

August 21, 2017

Nearly all consumers, 92 percent, view price and value as top reasons to be loyal to a retailer and brand. Product quality also factors high, with 72 percent…

Why it's time for retailers to serve customers some 'vacation cereal'

by Chip Bell — Customer Loyalty Consultant/Author, Chip Bell Group

Chip Bell discusses how, in an era where waste reduction and expense control are bread and butter, retailers can cost justify encounters that are, by…

Qatar Post to install self-serve kiosks in shopping malls

August 21, 2017

The Qatar Post has signed an agreement with the Al Meera Group to install self-serve postal service kiosks within Al Meera shopping malls across Qatar…