Centiro names Rick Meyer to lead North American expansion strategy

February 16, 2017

Cloud-based delivery management player Centiro has named Rick Meyer as VP of sales and operations for North America.

Nordstrom CIO announces retirement

February 16, 2017

Nordstrom's CIO Dan Little will leave his role come next fall and is the second top tech leadership change for the high fashion brand in the past two months…

Rocky Mountain High Brands taps geofencing to drive retail traffic

February 15, 2017

Consumer goods company Rocky Mountain High Brands is teaming with Beasley Media Group to launch geofencing services in a quest to drive customer traffic to…

Amazon opening fulfillment center in Maryland

February 15, 2017

Amazon plans to open a 1.2 million-square-foot fulfillment center in North East, Maryland, which will create 700 new full-time jobs.

Burberry welcomes new CEO

February 15, 2017

Burberry's new CEO, Marco Gobbetti, is already at work and will be fully immersed in the role by July, according to a Reuters report.

FastCasual's parent company launching FoodTruckOperator.com

by Cherryh Cansler — Editor, FastCasual.com

Networld Media Group will launch FoodTruckOperator.com on April 1. It will cover industry trends and news, profile business owners and explore the technologies…

7-Eleven catching up fast in boosting the customer experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

7-Eleven hasn't been a major force when it comes to digital innovation but it’s working hard to make up for lost time and striving to establish itself as a…

Nordstrom most popular retailer, reveals survey

February 14, 2017

Nordstrom may not be popular with President Donald Trump but it is among consumers, ranking tops as the favorite fashion retailer for the fifth year in a row…

BofA piloting smaller, fully automated branch concept

February 14, 2017

Taking financial self-service to the next level, Bank of America has launched a test of three fully automated branches in Denver and Minneapolis, according to…

Valentine's Day will be a heart breaker for retailers

February 13, 2017

Consumers won't be showing as much love via gifting this Valentine's Day with spending dipping 2.3 percent compared to last year.

Confirmit app expands survey efforts to the smartphone

February 13, 2017

The new Confirmit AskMe mobile survey app will enable consumers to participate in surveys no matter their location via a single link.

Consumers experience anxiety when it comes to e-commerce

February 13, 2017

Consumers don't have much confidence when it comes to e-commerce retailers delivering the right product on the expected date.

Donald Trump, Nordstrom, Ivanka Trump: How politics now play into the retail customer experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

In simple terms, social media and the internet have given consumers the loudest and biggest mouthpiece to project their views and feelings and actions. But it…

Report: Simple is a winning retail strategy

February 10, 2017

The more simple the better and simplicity will drive more revenue, reveals the seventh annual Global Brand Simplicity Index from Siegel+Gale.

Target going small again on Long Island retail front

February 10, 2017

Target is launching its third small-format at a Long Island, New York location.

FedEx taps Walgreens for package distribution

February 10, 2017

FedEx and Walgreens are piloting a new package distribution strategy involving 8,000 Walgreens locations.

Kohl’s CTO on personalizing customer experience and how data plays a big role

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

When it comes to creating a ‘MEaningful’ customer experience, Kohl's is relying big time on data to understand customer behavior and craft a personalized…

Stein Mart hires new president

February 9, 2017

MaryAnne Morin is the new president of Stein Mart and will oversee merchandising, marketing, planning, advertising and e-commerce in her new role.

Survey: Promotions, discounts foundation for most loyalty programs

February 9, 2017

Promotions and discounts are the prime force behind customer loyalty programs despite the fact 75 percent of companies are slicing margins to offer the…

The 1 thing forgotten at the world’s largest retail event

There is no doubt, that in the current age, information is critical. When everything online is connected to a cloud and data is accessible in real time…