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News & Media

Back to School: 8 tips for enhancing mobile customer experience

In Part 2 of our Back-to-School series, an expert offers tips on enticing the mobile shopper and ensuring the mobile retail experience is rewarding for the…

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Webinar download available: Tips for ensuring retail business continuity

July 8, 2015

A retail store chain IT leader offers insight on how he's ensuring Internet connectivity and why he went with a wireless technology approach.

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Retailers push for tax-free weekend to spur late summer shopping traffic

July 8, 2015

Massachusetts retailers are hoping to spur business in mid-August with a sales tax-free weekend.

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Men are from Mars, women from Venus in the retail shopping environment

July 8, 2015

When it comes to retail shopping men and women have very distinct behaviors, both in the brick and mortar environment and online, and retailers need to tune…

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Starbucks stirs up price hikes

July 7, 2015

Starbucks is increasing prices ranging from 5 to 20 cents per drink in the U.S

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American Apparel aims to cut $30M in costs, layoffs

July 7, 2015

American Apparel is aiming to slice $30 million in operating expenses in the next 18 months via layoffs and store closures as the fashion clothing retailer…

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A customer experience can have a shelf life of forever so make it good

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Just as a great experience can boost business, a horrid customer experience can hurt the bottom line. What message would you send in the latter situation?

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Add self-facing benefits to in-store displays and categories with new portable merchandiser

Add the benefits of self-facing merchandising to in-store displays and product categories with FFR’s new portable Power Zone® Adjustable Self-facing…

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Webinar offers tips on balancing POS tax-exempt processes, customer service

July 6, 2015

Not only is there potential to frustrate a loyal customer, but an inefficient tax-exempt POS process can draw audit scrutiny and big fines. Free live webinar…

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MobiKwik expands retailer network in India for mobile payments

July 6, 2015

India-based online wallet MobiKwik last week announced an agreement with retail outlet WHSmith India to enable digital payments at multiple offline outlets.

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Back to School: Not too early to start planning as new trends factor into strategy

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

In this first part of a 10-part series on back-to-school retail strategies experts offer up insight on new trends and why you need to start planning for the…

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Amazon celebrating big anniversary in prime fashion

July 6, 2015

It's been 20 years since Amazon.com opened its doors and the e-tailer is using the big occasion to promote its top-tier membership service and one of its…

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Whole Foods chiefs: We're sorry we overcharged customers

July 3, 2015

Whole Foods apologizes for overcharging incidents, vows to beef up training.

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Barnes & Noble taps new chief as plans to split company up move forward

July 2, 2015

Bookseller Barnes & Noble has a new chief running its retail business segment.

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Retailers hiring on a growth path, 50K new June jobs

July 2, 2015

The U.S. business segment is growing with 237,000 jobs added in June.

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STRATACACHE expands shopper marketing with IZ-ON acquisition

July 2, 2015

Dayton, Ohio-based digital signage provider announced its acquisition of IZ-ON Media, a digital media company specializing in in-store shopper marketing…

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Health-and-beauty chain Clicks South Africa clicks on digital signage for in-store marketing

July 2, 2015

South African health-and-beauty retail chain Clicks has announced a partnership with South African digital signage solutions company Moving Tactics that…

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3 ways to prep for the ban on trans fats

Food retailers can prepare for the ban by taking a few necessary steps.

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Restaurant taps mobile tech to boost consumer experience, save money and hone marketing

Tablets and a business intelligence service is helping a restaurant chain to not only foster more efficient customer point of sales it’s helping gleam valuable…

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Webinar to focus on customer traffic, conversion insight

July 2, 2015

Traffic and conversion data can be priceless if a retailer understands how to use it to drive sales, engage with shoppers and boost marketing. An expert will…

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