Showing your appreciation (or not)

by Doug Fleener — President and Managing Partner, Dynamic Experiences Group, LLC

As leaders we sometimes do things that, entirely unbeknownst to us, have a negative impact on our staff. One example of that is how we come back into the store…

7 ways to keep, and serve, Millennial customers

Customer service must evolve from being Baby Boomer-specific to Millennial-centric.

Deloitte's back-to-school survey finds frugality will rule

July 29, 2013

Although consumer confidence in the economy has increased, the back-to-school shopping season will see shoppers hold tight to their purse strings, according to…

GlobalShopex launches embedded checkout solution

July 29, 2013

GlobalShopex today announced availability of its embedded international checkout solution for U.S. e-commerce merchants. The solution enables retailers to…

Asda forecasts omnichannel for 2013 holiday season

July 29, 2013

The European grocery chain Asda expects that 75 percent of its customers will shop across bricks and clicks this Christmas, according to an article on Retail…

Cabela's to open more stores with 'museum quality' wildlife displays

July 29, 2013

Cabela's Incorporated has announced plans to open four new locations spanning from Georgia to Canada, all featuring elements of the chain's experience-centric…

HEB grocery chain unveils LEED-certified store design

July 29, 2013

The H.E.B. Grocery Co. opened its newest store in Austin, Texas, last week, boasting an eco-friendly design and the chain's first in-store restaurant…

Amazon winning the price-comparison battle, study finds

July 26, 2013

A new study from Parago suggests that more than half of smartphone owners regularly use their device while in-store to commit showrooming, with Amazon as the…

DSA to hold Chicago Screenmedia Symposium in September

July 26, 2013

The Digital Screenmedia Association announced it will hold its second symposium, this time in Chicago on September 5 and 6.

SmartHub benchmarking study focuses on status of omnichannel

July 26, 2013

The commerce solution provider Innotrac Corp. released its latest SmartHub eCommerce benchmarking analysis, evaluating omnichannel retailing and the data…

Consumers don't think in terms of channels. Retailers do.

by Chris Petersen — Owner, IMS

As I prepare to meet with a number of groups and retailers around the world, their No. 1 question is about predicting what must change in retail in order to be…

Are Nordstrom and Pinterest made for each other?

Nordstrom is big on Pinterest, but will the social media site be big inside the chain's department stores?

YESPay promises omnichannel with latest payment gateway

July 25, 2013

YESpay has announced an omnichannel payment solution that it said provides a single payment gateway at different points-of-sale.

New Linkett solution adds mobile, motion capabilities to TVs, digital signage

July 25, 2013

Technology corporation WestonExpressions recently announced its new Linkett solution, a device that enables existing televisions and digital signage screens…

Unbound Commerce intros Oracle ATG compatibility for kiosks, tablets

July 25, 2013

Unbound Commerce has announced the launch of a new tablet and kiosk commerce solution for online retailers using the Oracle ATG Web Commerce platform.

Signbox partners with Integrated Retail for retail digital signage in Singapore

July 24, 2013

Digital signage provider Signbox Microsystems today announced a mutual distribution agreement with Integrated Retail, a retail automation software service…

SmartSource services now NFC-enabled

July 24, 2013

News America Marketing, the company behind the SmartSource family of marketing and promotional products and services in the U.S. and Canada, announced the…

LightSpeed launches cloud-based POS, acquires MerchantOS

July 24, 2013

The software company LightSpeed has announced the launch of LightSpeed Cloud, a web-based retail management and POS solution that boasts a fully-featured iPad…

Jay-Z's Rocawear chain deploys iPad POS and kiosk system

July 24, 2013

A joint solution by Teamwork Retail and ArmorActive has rolled out in Jay-Z's Rocawear retail chain, the companies announced. Teamwork Retail was tapped for an…

Furniture Wizard to showcase kiosk solution in Vegas

July 24, 2013

Furniture Wizard Software, providers of technology solutions tailored to furniture retailers, announced that it will showcase its latest point-of-sale…