Rite Aid to roll out in-store 3D Rewards Center kiosk

June 14, 2013

Shoppers at Rite Aid stores in New York and Los Angeles will get a dose of glasses-free, holographic 3D videos and images, thanks to the pharmacy chain's…

UK chocolatier Thorntons pilots in-store kiosks

June 14, 2013

The U.K.-based confectionery retailer Thorntons is testing a new in-store kiosk that allows shoppers to buy from its extended online product range using One…

Microsoft attempts to boost sales with Best Buy mini-stores

June 14, 2013

Microsoft has announced that it will open 500 mini-stores within existing Best Buy locations in the U.S., selling Windows-based tablets, computers and other…

PayPal expands its war on cash registers

June 14, 2013

PayPal's Cash for Registers, which the company announced last month, is a part of the payment processor's assault on the traditional register. Yesterday, the…

US Lexus dealerships roll out MyDealerLot service solutions

June 13, 2013

Customer service and support solutions from MyDealerLot were selected by Lexus for implementation in its U.S. dealerships, according to a news release.

Breadcrumb develops POS system geared toward local businesses

Seth Harris, founder of Groupon-owned Breadcrumb, discusses how the company's new POS system works well for small business owners.   

ShiftNote: 'Post Its are so last year'

Leigh Ann Thompson of ShiftNote chats about how the company's digital solution makes communication easy for managers who need to pass on info to one another as…

Square launches stand to create another way to use Square Register

Square's Faryl Ury explains how the new stand created by Square allows brick-and-mortar merchants to use the free POS system. The stand can be bolted to the…

Sony, Sprint executives to talk showrooming at August retail summit

June 13, 2013

LOUISVILLE, KY — Executives from Sony and Sprint will present strategies for turning showrooming into a blessing rather than a curse in an afternoon session at…

Google taps STELLAService for customer service ratings

June 12, 2013

Google is tapping STELLAService Inc. to provide customer service rankings and analytics for online retailers, according to Forbes. Data from STELLAService will…

New Apple store in Cali to have 'floating' roof

June 12, 2013

Construction of a new Apple retail store in Northern California may hint at an evolving aesthetic for the iconic Apple store design, according to…

HP tablet jacket turns device into POS

June 12, 2013

Hewlett Packard introduced a jacket for its ElitePad that transforms the tablet into a point-of-sale device, according to crn.com.

Paperless coupons fuel marketing effort at Weis Markets

June 12, 2013

A new eCoupon program from Inmar, a company operating intelligent commerce networks, is now being used at 164 Weis Markets throughout the northeast.

The retail customer experience: In banking, pharmacies and other locked-in-customer situations

by Micah Solomon — president, four aces inc

To discuss why the retail customer experience matters, even when your customers are locked into buying from you, we need to back up a step or two: When you’re…

Should retail selling floors encourage English-only?

Whole Foods is reviewing its language policy after two Spanish-speaking workers said they were suspended for complaining about it.

Retail trends in customer experience

by Gary Edwards — Chief Customer Officer, Emathica

With today’s consumers looking for more out of their retail experiences and actively seeking out opportunities to build relationships with the brands that…

Commentary: Breaking down silos with in-store mobility

Innovative retailers are creating a richer customer experience with mobile devices.

RPI taps Merchant Warehouse for engagement platform

June 11, 2013

Merchant Warehouse, providers of payment technologies and merchant account services, recently announced a partnership with Retail Pro International to bring…

European provider of ESL tech turns to NFC

June 11, 2013

Identive Group Inc. today announced that Store Electronic Systems, France-based providers of electronic shelf labeling (ESL) systems for food and non-food…

Amazon expands grocery delivery to LA

June 11, 2013

Amazon is taking another bite out of the grocery segment with this week's expansion of its same-day grocery delivery service to Los Angeles, according to Wired.