Roku expands retail presence

June 12, 2011

Following the company’s announcement in March that it entered into the retail segment, Roku Inc., an Internet TV platform, today announced that the Roku XD…

FurstPerson launches Web-based retail-hiring solution

June 12, 2011

FurstPerson Inc., a provider of on-demand, pre-employment assessments and talent management solutions for customer contact organizations, today introduced an…

Walmart MoneyCenter kiosks should have retailers, banks shaking in their boots

June 12, 2011

According to Bank Investment Consultant.com, Wal-Mart Stores Inc. recently announced that it will be rolling out automated kiosk-based versions of its…

TIO turning smartphones into pocket kiosks

by James Wester — Editor 1, Mobile Payments Today

The bill payment company is looking to turn smartphones into pocket-sized kiosks.

Countering the 'Groupon Effect' and linking tactics to strategy with mobile marketing

How should retailers use mobile marketing to establish brand loyalty?

Top 100: 38. Culture management

Although the concept of culture management remains an abstraction for many, it does have a real and profound impact on corporate success and profitability.

Top 100: 39. High-tech dressing rooms

High-end fashion shops have come to realize that dressing rooms are powerful places where purchasing decisions are made or broken based on a customer's…

Fashion retailer Donna Karan chooses QuickAssortment to create options for client preferences

June 9, 2011

The Donna Karan Company, the international fashion retailer, is implementing a new merchandise, store and assortment planning software solution.

New study finds retail stores slowly becoming more technologically savvy in-store

June 9, 2011

RSR Research's latest report, "The 21st Century Store: The Search for Relevance" finds that as stores fight to become more than just a showroom for online…

Southern Imperial Scan Hooks maximize product space

June 9, 2011

Southern Imperial’s new Scan Hooks for Gondola Uprights allow retailers to utilize unused space to maximize product placement.  The Scan Hooks provide the…

Groupons in Plastic Instead of Paper? Not so Fishy

by Lisa Biank Fasig — Director, JZMcBride and Associates

How much does it cost to be rude?

by Mike Wittenstein — Customer Experience and Service Designer, Storyminers

Consumer Reports July 2011 edition tells us that "Sixty-four percent of respondents said that during the previous 12 months they had left a store because…

Saks Fifth Avenue to accelerate customer-centric transformation

June 8, 2011

Luxury retailer Saks Fifth Avenue has appointed 5one, a global retail consultancy, to assist in the on-going transformation of Saks to a more customer-centric…

NRF says swipe fee vote is a 'victory for American consumers'

June 8, 2011

Matthew Shay, president and CEO of the National Retail Federation, has issued the following statement upon Senate rejection of the Tester-Corker amendment to…

Google video unveils consumer smartphone usage trends

Survey-based data reveals how smartphones have changed the ways consumers search and shop.

Reflect Partners with Screenfeed

Reflect, a full-service provider of digital out-of-home merchandising and advertising solutions, and Screenfeed, a leading provider of digital signage content…

Bailey Banks & Biddle revamps its web presence

June 7, 2011

Bailey Banks & Biddle, a jewelry retailer founded in 1832, has introduced a new multi-channel jewelry shopping experience with the launch of its new…

Fashion retailer Republic launches mobile site

June 7, 2011

U.K.-based Republic, a leading men's and women's multi-branded fashion retailer, announced today the launch of a mobile optimized website that creates a rich…

Research: Mobile is increasingly important in the multichannel mix

The number of U.K. consumers using a smartphone to shop has grown 13 percent in the last nine months.

Private equity firm is looking to buy Borders

June 7, 2011

According to the Wall Street Journal, Najafi Companies is one of a number of suitors looking to buy the bulk of Borders Group Inc., the bankrupt bookseller.