Google's Schmidt predicts NFC payments will be widespread soon

June 21, 2011

According to the Financial Times, Google’s executive chairman Eric Schmidt said he believes a third of check-out terminals in retail stores and restaurants…

You can't sell a Rolex like a Ram Truck

by Bob Phibbs — CEO, The Retail Doctor

More and more brands are opening their own retail outlets in an effort to make their brand stand out. But more importantly to control their image.

Good news for retailers and shoppers: "retail therapy" does make you happy

June 20, 2011

According to an article in the UK Daily Mail, it’s official: shopping does make you happy. The article cites a new study that says buying something nice has “a…

Virtual POS discussion turns lively

June 20, 2011

In a recent presentation at RIS News Retail Technology Conference in Orlando, Fla., Ken Morris from Boston Retail Partners spoke to a standing room only crowd…

UK mobile coupon company Eagle Eye secures funding

June 20, 2011

UK Mobile voucher company Eagle Eye Solutions has raised £1.5 million (US$2.4 million) in a round of funding led by Sir Terry Leahy, former CEO of UK retailer…

Study: UK online customer service needs improving

June 20, 2011

A new report from Eptica, a UK-based provider of customer interaction management software, surveyed the online customer service practices of 100 leading UK…

Taking search right to the shelf

by Doug Stephens — President, Retail Prophet Consulting

If you’ve ever searched for a product on your mobile device that you wanted to find and buy right away, you know what you mostly get back are a mix of results…

MUJI, the 'unbrand'

by Jim Joseph — President, Lippe Taylor

I find this recent import from Japan to be an interesting retail branding story.

Thumping the sales slump

by Doug Fleener — President and Managing Partner, Dynamic Experiences Group, LLC

Just about any store or person hits a sales slump sometime in the year. Some slumps last a day, some last a couple days, and some last an excruciating amount…

Bloomsday Breakfast at Bryant Park creates buzz for Ireland

by Laurel Tielis — Author and Professional Speaker, Laurel Tielis & Associates

NEW YORK — With all of the less-than-happy stories in the news, how do you brand a country, create community involvement, and make people happy?

When all else fails, buy your competitor?

by Dale Furtwengler — President, Furtwengler & Associates, P.C.

Is AT&T's proposed purchase of T-Mobile good strategy? Or another form of denial?

Mobile Retail Monday: Simon Malls

The app offers lots of options, but suffers from not having enough relevant content.

Five steps to integrating your multichannel marketing

While the message should remain consistent, what works on television or in a circular likely won't work on mobile or at the shelf.

Retailer videos find audience on YouTube

According to new research, 73 percent of U.S. retailers are making use of online video.

Russian companies form RFID joint venture

June 19, 2011

Russian nanotechnology company Rusnano, along with Sitronics, a Russian electronics company, and X5 Retail Group, Russia's largest retailer, have joined in an…

Digital signage & coupon kiosks aim for redbox-like ubiquity

by Christopher Hall — w, t

Coupon Express digital signage kiosks are gaining steam in their drive toward market penetration.

Geoscape to integrate new tool into its online marketing system

June 19, 2011

Geoscape International Inc., a business intelligence and analytics company, announced it has integrated Acxiom Corp.’s Personicx data and analysis tool into…

Brookfield unveils plans for $250 million retail redevelopment

June 16, 2011

According to GlobeSt.com, Brookfield Office Properties rolled out a $250 million retail redevelopment plan for the World Financial Center site in New York…

Canada gets its mobile POS

June 16, 2011

Payfirma Corp., a Canadian payment processor, has launched a mobile point of sale for the iPhone, iPod Touch and iPad that lets any business process credit…

Top 100: 34. Layaway

Although the concept still conjures up images of the Great Depression, layaway plans saw a big resurgence during the economic downturn of the 2008 holiday…