BlackBerry Retail Experience Prototype

The design team

Jewelry retailer adds sparkle to merchandise with eye-catching LEDs

As one of the largest independent jewelers in the U.S., The Diamond Cellar in Dublin, Ohio is known for its expertise in service, selection and, now, its…

Winn-Dixie’s fresh and local approach

Winn-Dixie Stores recently celebrated the grand opening of its newest location in Margate, Fla.

Lilly Pulitzer mobile app launch party

Lilly Pulitzer launched its mobile website, compatible with all Web-enabled mobile phones and optimized for the iPhone and Android devices, with an in-store…

Legacy Place shopping destination, Dedham, Mass.

Legacy Place is a 675,000 SF retail and entertainment destination in Dedham, Mass. It is the largest outdoor shopping destination in eastern Massachusetts.

2010 Retail Customer Experience Executive Summit

Highlights from the 2010 Retail Customer Experience Executive Summit, held Aug. 1-3 in Chicago.

Deal-of-the-day pioneer Woot acquired by Amazon

by James Bickers — Editor, Networld Alliance

The iconoclastic online retailer takes an extremely unusual approach in making the announcement.

JCPenney to launch ALDO shop-within-a-shop

June 30, 2010

JCPenney Company Inc. and ALDO USA, Inc. have announced plans for JCPenney to become The ALDO Group's exclusive department store retailer in the United States…

Top 100: 4. Smaller store formats

For many years, the march of retail was pointed in the direction of ever larger things. Stores ballooned in size and selection, and consumer behaviors changed…

F.Y.E. connecting stores, products with 'playful' website

June 29, 2010

F.Y.E., a national retail chain of more than 550 stores offering a wide selection of entertainment products, including CDs, DVDs, video games and more…

New Disney Store is 'immersive, one-of-a-kind retail experience'

The Montebello store is the first of 20 newly designed locations that will open in major markets in 2010.

HSN to launch new mobile shopping site

June 29, 2010

HSN announced today the launch on July 1 of HSN Mobile, a user-friendly, mobile-optimized version of the retailer's top-ten-trafficked e-commerce site hsn.com.

Top 100: 5. Bankruptcies in retail

Circuit City may have been the biggest retail casualty in 2008, but it certainly wasn’t the only one. KB Toys, Linens ‘N Things, Sharper Image, Steve &…

Jeanne Bliss, author of "I Love You More Than My Dog," to give keynote at retail summit

June 29, 2010

An Inconvenient Truth About Bad Customer Service

by Doug Stephens — President, Retail Prophet Consulting

What if you could get the least engaged staff member to actually care about your customers?  What kind of difference would that make to your business? In this…

Fifty cents could have been really special

by Sharon Goldman — Senior Director, COLLOQUY

One of the trickiest parts of building loyalty is making sure that your front-line employees are empowered to make customers feel special. After all, you…

Abercrombie & Fitch: Sex Obviously Doesn't Sell

by Bob Phibbs — CEO, The Retail Doctor

If “sex sells” then why have they lost so many of their customers? Sure their Manhattan store sells $100 million a year to gawker tourists, but how about the…

NRF: Three-quarters of online retailers are dialing up mobile strategies

One in five retailers boasts having a fully implemented mobile strategy in place already.

Viewpoints launches post-purchase email service

June 28, 2010

Viewpoints Network, a social technology and media company, has announced the launch of its new Post-Purchase Email Service for the Viewpoints Technology…

Report: U.K. online shopping booming in home and fashion sectors

June 28, 2010

Internet shopping in the home and fashion sectors has been booming according to the new Transactis Home and Fashion Online Retail Index, as total web spend was…