ShopTogether unites distant shoppers online

New tool lets two or more people browse an online store in tandem.

Annoying Customer Behaviors

by Dale Furtwengler — President, Furtwengler & Associates, P.C.

OMA Award winners announced

by James Bickers — Editor, Networld Alliance

March 14, 2010

POPAI announced the winners of its 2010 Outstanding Marketing at Retail Achievement (OMA) Awards at last week's GlobalShop event. According to the company, OMA…

CSPI: Retailers should use loyalty card data for recalls

March 14, 2010

The Center for Science in the Public Interest has published an appeal to retailers, asking them to use the "crucial information" harvested by loyalty card…

Blockbuster Express merges online, kiosk DVD rental

March 14, 2010

NCR Corp. has added functionality to blockbusterexpress.com that allows users to create a favorites list, browse available titles at their preferred kiosk…

The Body Shop deploying automated retail shops

March 14, 2010

ZoomSystems, a supplier of automated retail solutions, has announced a partnership with The Body Shop, the world's second largest cosmetic franchise, to bring…

HSN VP on the evolution of the network

Bill Brand, executive vice president of programming, marketing and business development for HSN, discusses the HSN story and how his company has evolved from a…

Report: Mobile retail market to exceed $12 billion by 2014

March 11, 2010

A new report from Juniper Research has found that one-to-one marketing, allied to the rapid proliferation of smartphones, will be among the key drivers of a…

February retail sales up, despite bad weather

March 11, 2010

At some point in February, almost every single state had snow on the ground, but that wasn’t enough to keep house-bound consumers from a little shopping…

49. Cafes and other amenities

Long a staple in bookstores such as Barnes & Noble, Borders and Books-A-Million, cafés offer a place for shoppers to linger over reading material. Now they…

Target unveils scannable mobile coupon program

March 10, 2010

Target announced that it is the first national retailer to offer a scannable mobile coupon program that allows guests to receive exclusive offers directly on…

51. Personal shopping devices

Now that regional supermarket chain Stop & Shop has successfully tested a personal shopping device, we might soon usher in an era of expanded adoption of…

StuffBuff debuts embeddable online stores

March 10, 2010

StuffBuff, which first premiered at TechCrunch50 2009, announced in a press release the launch of its “Tag Sales” – embeddable online stores – as an additional…

50. eBay

The thrill of winning an auction can cause quite a spike in adrenaline for eBay junkies. Since it launched in 1995, eBay’s online auction site has consistently…

The changing role of catalogs in multichannel

The ROI from catalog marketing is low relative to other online and offline media, according to a new report.

GlobalShop: 'Consumerism has become activism'

by James Bickers — Editor, Networld Alliance

Envirosell's senior vice president shares research-based insights on the new American shopper.

Interbrand Design Forum ranks most valuable U.S. retail brands

March 10, 2010

Retail brand consultants Interbrand Design Forum today released the Most Valuable U.S. Retail Brands report, the second ranking of the top 50 retail brands.

Muzak launches sensory branding agency

March 9, 2010

Muzak, a leading provider of music, messaging and digital signage services for businesses, announced Touch, an exclusive new experience design and sensory…

52. RFID in retail

Item-level tagging of products is one of retail’s many Holy Grails; it has certainly been the center of both hope and speculation for years now, and the desire…

Cell phone sticker for contactless payments wins award

March 8, 2010

Convego Air Mobile, a sticker for contactless payment from Giesecke & Devrient (G&D), was a winner at this year’s CIT Golden Card awards in the…