Turning shoppers into brand loyalists in an evolving e-commerce landscape

Julio Lopez, director of strategy and global retail practice lead at Movable Ink, writes that as retailers re-invent themselves it will be customer-centric…

Digital signage helping mega-mall become tourist destination

American Dream, New Jersey's 3-million-square-foot mega mall that houses a ski slope, waterpark, aquarium, several stores and a theme park, is building a large…

Sports retailer builds a tent vending machine

July 13, 2021

Decathlon, a U.K. based sports retailer, has developed what it calls the world's first tent vending machine for display at the Trinity Leeds shopping mall in…

Vending machine offers flowers in different stages of bloom

July 13, 2021

A Tokyo rail station, Shinjuku Station, has installed a vending machine that will offer a selection of flowers in different stages of bloom priced between 50…

South Korea c-store chain introduces alcoholic beverage vending machine

July 13, 2021

South Korea's largest convenience store brand, CU, has introduced a vending machine to serve alcoholic drinks, according to an ajudaily.com report.

7-Eleven stores in Australia tap digital signage

July 12, 2021

Visual Art, a digital signage provider in Stockholm, Sweden, is entering the Australian market with deployments at 7-Eleven convenience stores.

Cake shop offers wares 24/7 via outdoor vending machine

July 12, 2021

Quinetta Hall, owner of Q's Cakes in Albany, Georgia, is gaining additional sales from a vending machine outside the shop that serves customers 24/7, according…

Louisville spice market finds success with vending machine

July 12, 2021

When the Pinch Spice Market in Louisville, Kentucky installed a vending machine to offer packets of seasonings and herbs as a way to serve customers during the…

Hudson Group, Inspire Brands execs keynoting Self-Service Innovation Summit

Networld Media Group's first in-person Self-Service Innovation Summit, "The Future of Self Service," Dec. 14–16, at the Diplomat Beach Resort in Hollywood…

Bank Customer Experience Summit to offer key insights into banking trends

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

The Bank Customer Experience Summit will address key trends in the financial industry and how to reach a more demanding customer base.

Robotic ice cream machine debuts in California

July 9, 2021

iCream, a soft-serve vending machine that produces 25 flavor combinations of freshly made ice cream, has made its debut at the Westfield Century City mall in…

3 ways to level up CX for the new era of retail

by John Hernandez

John Hernandez, EVP and GM for multicloud solutions at Genesys, shares three ways retailers can level up customer experiences for the next normal — the new era…

Hair care vending machine expands to military base

July 8, 2021

Diva By Cindy, a natural women's hair care products vending machine, has expanded to Fort Belvoir in Fairfax County, Virginia, the first military base to…

Experiential e-commerce platform attains $10M funding

July 8, 2021

Obsess, an experiential e-commerce platform providing interactive online virtual stores, has closed a $10 million Series A funding round.

Shoppers much more comfy in the in-store environment, reveals research

July 8, 2021

A good number, 80%, of consumers are either somewhat or very comfortable visiting physical retail stores compared to 71% a year ago, and three in five (60%…

Most US consumers OK sharing vaccine status with companies

July 7, 2021

A majority of Americans, 63%, are comfortable sharing vaccine status with businesses and 43% have increased trust in organizations that require sharing of…

Survey: Consumer behavior shift creating opportunities for retailers

July 7, 2021

While a majority of consumers in the U.S, U.K. and Australia still prefer in-person shopping, more than half, 62.5%, are doing most of their purchasing online…

Men's Wearhouse taps AI for digitized fitting process

July 7, 2021

Men's Wearhouse is providing customers a digital fitting experience called Contactless Fit, which has been developed by Bold Metrics, that offers a fast and…

Why it's all about respect, consistency and communication in post-pandemic retail

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Brand and strategy expert Margot Bloomstein shares insight on what's happening now as retailers enter the post-pandemic realm and why it's so important…

Sharp NEC debuts brighter displays with versatile E Series

July 6, 2021

Sharp NEC Display Solutions, a projector and display company, has released the E Series, a dvLED product, designed for indoor use.