Walmart, Gap expand home goods partnership

November 1, 2021

Walmart and Gap are expanding their initial crossover retail partnership and launching Gap Home Furniture on Walmart's online site.

Retail leaders: Supply chain will spike prices, cause product shortage

November 1, 2021

Every retail leader polled in a First Insight survey expects supply chain disruptions to affect prices, promotions and sales, according to a press release.

Coaching Remote Customer Service Teams

With remote work likely to be a fixture of customer service teams going forward, effective coaching is key to ensure the team is performing at the highest…

4 tips to help convenience retailers change consumer behavior

by drew mize

Drew Mize, EVP and GM, ERP solutions at PDI, offers insight on how convenience retailers can cut through the noise and turn occasional shoppers into loyal…

Pret A Manger, JDE Peet team up on self-service solution

October 29, 2021

Pret A Manger has teamed with JDE Peet's to trial Pret Express, a self-service coffee-to-go solution featuring Pret's 100% organic coffee and tea, according to…

Fight for the Future takes aim at Amazon palm scan tech

October 29, 2021

Fight for the Future, an organization dedicated to defending what it considers basic human rights in the digital age, has urged Red Rocks Amphitheater, its…

Automated retail tech firm Aeguana raises $1.66M

October 29, 2021

Aeguana, a firm specializing in automated retail technology, has experienced record-growth following a £1.2 million ($1.66 million) growth capital investment…

Why it's critical to enhance retail associate culture, training

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

As consumers flock back to brick-and-mortar retail stores, brands are facing challenges as the holiday shopping season kicks in. There's not enough staff and…

C-store chain deploying NCR self-checkout kiosks

October 28, 2021

Royal Farms, a privately owned chain of convenience stores throughout Maryland, Delaware, Virginia, West Virginia, Pennsylvania and New Jersey, will equip all…

C-store chain deploys unstaffed store

October 28, 2021

R-kiosk, part of the Norway based Reitan convenience store chain, has introduced an unstaffed R-kiosk Go! at Viikki campus at the University of Helsinki, in…

Walmart debuts bitcoin via Coinstar machines

October 28, 2021

Walmart Inc. is providing customers an opportunity to buy bitcoin at Coinstar machines in some U.S. stores, according a MarketWatch report.

US consumers love a good discount when it’s relevant

October 27, 2021

American consumers love a good discount if the discount is relevant to their lives and shopping habits, and nearly half, 41%, are expecting a more personalized…

Amazon hiring on 150K, offering sign-on bonus, extra hourly pay

October 27, 2021

In order to handle the holiday shopping rush, Amazon plans to hire on 150,000 associates for seasonal jobs and is offering starting pay of $18 per hour on…

Consumers seek brands that understand their needs

October 27, 2021

A hefty number of consumers, 80%, are more likely to shop with brands that show they understand them and want consistent communication both in-store and online.

Chewy taps AR for immersive Halloween pet costume experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Pet lovers love to dress up their canine and feline best friends for Halloween and Chewy is not only making costume selection easier, it's engaging with…

Shoppers relying more on apps for in-store experience

October 26, 2021

Shoppers are all about efficiency and that is driving consumers to tap smartphones, and apps, more than ever when looking for products.

A harmonious tale: Strengthening the retailer-CPG relationship

by Ryan Powell

Ryan Powell, SVP retail strategy and consulting at Insite AI, explains why the relationship between retailers and CPG brands goes beyond breaking silos of data…

Consumers shopping early, big delivery expectations

October 26, 2021

A majority, 80%, of Americans are worried about shipping issues and fraud incidents this holiday season and a good number are also shopping early for gifts.

Clinique first NFTs reward loyalty

October 26, 2021

Beauty brand Clinique has launched its first digital collectible represented by a limited edition non-fungible token.

Glory, HRS Hospitality & Retail Systems team up on cash recycling

October 25, 2021

Glory Global Solutions, a provider of cash technology solutions, has teamed with HRS Hospitality & Retail Systems to offer a "plug and play" integration…