Harry & David launch online butcher shop

June 14, 2021

Harry & David Gourmet has expanded its product portfolio with an online gourmet butcher shop offering everything from beef to seafood.

Focus on customer journey gaining ground, claims report

June 14, 2021

More retailers and brands are becoming more customer-centric and the customer journey is gaining greater attention, according to a Kitewheel report.

Now hiring: Retail Customer Experience seeking audience development leader

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

When Networld Media Group launched over 20 years ago, as founder and publisher of ATM Marketplace, few could have predicted that the small family-owned company…

UK c-store to offer contactless pizza vending machine

June 11, 2021

A convenience store in Motherwell, U.K. has applied for permission to install a pizza vending machine outside its premises, according to a Daily Record report.

Kroger hiring 10K workers across all brands

June 11, 2021

Kroger is busy hiring 10,000 workers across its grocery brands to fill jobs in retail, pharmacy, e-commerce, logistics and manufacturing.

Pensa Systems funding investment hits $28M

June 11, 2021

Retail technology company Pensa Systems has announced a total investment of $28 million following a Series A round of $11 million led by ATX Ventures and…

Toshiba, Worldline expand partnership with small footprint payment kiosk

June 10, 2021

Worldline, a European payment and transactional services provider, is teaming up with long-term partner, Toshiba Global Commerce Solutions, a retail store…

Mobile wallet use growing worldwide, reveals data report

June 10, 2021

Digital or mobile wallet payment was the most popular POS payment approach globally in 2020, grabbing 21.5% of transaction payment market share in 2020.

How touchless display is evolving retail

June 10, 2021

The COVID-19 pandemic prompted retailers to make many changes as well as re-examine the in-store experience when it comes to product interaction. That…

Examining the disruptive innovation of self-checkout

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Retail Experience reached out to KanduAI CEO Ariel Shemesh to gain insight on where self check-out stands in retail today and where it'll be standing in the…

Efficiency or Empathy - Which should be top priority in remote troubleshooting?

A decade ago, customer lifetime value (CLV) was the most valuable metric to measure customer support. But that changed to CSAT and FCR, which then quickly…

How AI-Powered Tech Is Advancing Touch Systems

A technological "gold rush" is emerging as artificial intelligence enables users to interact with computers in ways that were unthinkable just a few years ago.

Presented by KioskMarketplace.com

How Digital Signage Solutions Can Improve In-Store Marketing

Marketing doesn’t stop once the customer steps foot into the store. It’s then that tools like digital signage can take over marketing duties and add to what…

Presented by DigitalSignageToday.com

Domino’s director of digital retail innovation headlining #ElevateICX virtual event

by David Drain

Executives from Domino's, Behr Paint, Under Armour, Verizon and White Castle will speak at the Interactive Customer Experience (ICX) Association's one-day…

Furniture retailer goes 3D with room planner tool

June 9, 2021

Badcock Home Furniture & More has launched a Room Planner tool that lets customers re-imagine the possibilities of living spaces and provides full room…

Walmart debuts associate app, doles out smartphones to drive use

June 9, 2021

Walmart is deploying a 'All-in-One Associate App,' called Me@Walmart to 74,000 associates and also a Samsung Galaxy XCover Pro smartphone to drive app…

Farmer’s Fridge debuts signature meals in Jewel-Osco stores

June 9, 2021

Farmer's Fridge, the Chicago based company that offers freshly prepared meals in refrigerated vending machines, now offers its food in Jewel-Osco supermarkets…

Why BOPIS & BORIS are cornerstone of retail in 2021

by Dean Frew — CTO & SVP RFID Solutions at SML Group, SML RFID

Dean Frew, CTO and senior VP of RFID solutions at SML RFID, explains why having an effective omnichannel solution is no longer about getting a competitive…

1-800-Flowers.com teams with GLAAD to celebrate Pride Month

June 8, 2021

Online gifting retailer 1-800-Flowers.com is teaming up with GLAAD, the leading LGBTQ+ media advocacy group, to celebrate Pride Month and donating 20% of…

OnQ appoints retail leader Stuart Armstrong to board

June 8, 2021

Stuart Armstrong, a longtime retail leader in the CPG industry, has been appointed to the board at OnQ, a custom retail display manufacturer. The appointment…