The retail shopping experience is changing. No longer are brands simply trying to sell products, they’re striving to build a personal connection with the…
read nowSeptember 16, 2021
Fashion brand and retailer Maceoo is moving forward with brick-and-mortar store launches with plans to open six locations in several U.S. cities including…
read nowSeptember 16, 2021
The Home Depot is busy hiring on for three distributions centers the home improvement retailer opened in Sparrows Point, Baltimore.
read nowSeptember 16, 2021
A majority of shoppers, 52%, believe the threat of continued inflation will impact holiday budgets with 64% expecting to spend the same amount as they did last…
read nowby Jay Sackos
Jay Sackos, a vice president at Dolly, shares insight on why efficient tracking is key to successful delivery strategies when it comes to e-commerce.
read nowSeptember 15, 2021
More than half, 54%, of U.S. shoppers read online reviews for everything they buy prior to purchase and 30% of male shoppers believe good reviews impact their…
read nowSeptember 15, 2021
The Delta variant of COVID-19 is having a negative impact on U.S. consumer confidence after consumer confidence gains in mid summer.
read nowRetailers are operating differently today, moving out of locked corporate perimeters and into web-on-the-go. To better protect themselves and their customers…
Presented by RetailCustomerExperience.com
watch nowby Yoni Mazor
Yoni Mazor, CGO of Getida, explains why the use of cryptocurrency for one of the world’s biggest online marketplaces is seen as a win-win for consumers and…
read nowSeptember 14, 2021
Amazon plans to boost its U.S. hourly starting wage to $18 an hour and aims to hire on 125,000 employees for warehouse and transportation units, according to a…
read nowby Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Micro markets, unattended stores that offer consumers open product shelving and automated cashless payment from a self-checkout kiosk, suffered the lowest loss…
read nowSeptember 14, 2021
Walgreens is the latest retailer to increase wages in the battle to hire on talent.
read nowSeptember 14, 2021
Mega retailer Walmart aims to boost its supply chain workforce by 20,000 as it prepares for the holiday shopping season.
read nowSeptember 14, 2021
When it comes to payments in the U.K. consumers are getting pretty tappy, with almost half of transactions predicted to be contactless by the close of 2022.
read nowSeptember 13, 2021
Home improvement retailer Lowe's has donated $1 million to disaster relief groups as well as $1 million in product donations in the wake of Hurricane Ida.
read nowSeptember 13, 2021
Retail convenience chain Huck's is celebrating a newly remodeled store in Newburgh, Indiana.
read nowSeptember 13, 2021
JCPenney is teaming up with predictive AI provider Metrical to transform its e-commerce strategy and boost customer experience.
read nowby Bobby Marhamat — CEO, Raydiant
Raydiant CEO Bobby Marhamat maps out a strategy for determining return on investment for something that seems so intangible: the customer experience.
read nowSeptember 10, 2021
A year and a half of consumers staying at home to avoid the COVID-19 pandemic is paying off for one leisure and workout attire retailer.
read nowSeptember 10, 2021
Ford is deploying a somewhat unique customer loyalty and satisfaction strategy to quell frustration among buyers waiting for vehicle delivery.
read now