News & Media
Elevate Awards entry deadline extended to April 30; new category added for employee-facing CX
April 21, 2021
The ICX Association is extending the entry deadline for its annual Elevate Awards to April 30 and has added a new category for experiences aimed at employees.
read now
Amazon tapping biometric tech for palm pay approach at Whole Foods
April 21, 2021
Shoppers at one Whole Foods store in Seattle don't need to swipe a credit card to checkout starting today. All they need is their palm, according to a Reuters…
read now
Kohl's debuting Tommy Hilfiger come fall
April 21, 2021
Department store Kohl's will offer Tommy Hilfiger sportswear in 600-plus stores come the fall.
read now
Lowe's, Home Depot, Sephora, Bed, Bath & Beyond tops in mobile checkout
April 21, 2021
When it comes to providing mobile app shoppers with a frictionless experience, or at least the least frictionless, Home Depot, Lowe's, Bed, Bath & Beyond…
read now
Walmart online sales on a boom path, reveals research data
April 21, 2021
This will be a boom year for Walmart's online sales with a projected 21% growth rate this year, hitting $65 billion, and it's all thanks to the increasing…
read now
A look at where AI stands in the retail realm
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Artificial intelligence is on the cusp of explosion in the retail sector but success and return on investment is far from a guarantee. An expert shares how…
read now
American Eagle sales on track to hit $1B-plus
April 20, 2021
American Eagle Outfitters' fiscal first quarter revenue is on track to exceed $1 billion, an estimate that beats its own, and analysts', financial expectations.
read now
Tech look: How kiosks improve the in-store experience
by Ray Ko
The popularity of kiosks has skyrocketed during the pandemic as retailers look for ways to provide the service customers expect in a socially distanced…
read now
GameStop CEO latest leader to step down
April 20, 2021
GameStop CEO George Sherman is leaving his role as of July 31 and is the third executive to leave the retailer in the last month.
read now
Gen Z shoppers quick to cancel a brand, claims survey
April 20, 2021
When it comes to 'cancelling' a brand Gen Z shoppers are leading the pack.
read now
Medavail pharmacy kiosks expand in Texas
April 19, 2021
Medavail Holdings Inc., a technology-enabled retail pharmacy company providing pharmacy services, has expanded its deployments of Medcenter kiosks at 1…
read now
Stimulus money drives big retail sales activity
April 19, 2021
Retail sales jumped 9.8% in March primarily due to the additional stimulus money doled out by the federal government.
read now
Stitch Fix CEO stepping down come August
April 19, 2021
Stitch Fix Founder and CEO Katrina Lake is stepping down as the fashion clothing subscription service's top chief.
read now
North Hollywood retailer deploys SNA LED displays
April 16, 2021
NOHO West, a retail and entertainment destination in North Hollywood, has deployed three displays from SNA Display's Empire line of exterior LED products.
read now
Grubbrr teams with Frank Mayer on contactless smart lockers
April 16, 2021
Grubbrr, a commerce automation company, has teamed with Frank Mayer and Associates Inc. to provide restaurants and other retailers with contactless smart…
read now
Vehicle registration kiosks coming to Publix supermarkets in Georgia town
April 16, 2021
Residents of Columbus, Georgia will be able to renew vehicle registrations at kiosks at Publix supermarkets in the fall, according to a wtvm report.
read now
Walmart embracing fast casuals, local services as store-based tenants
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
With the departure of McDonald's and Subway operators from within its storefronts, Walmart aims to fill in-store leased space with "relevant" tenants, ranging…
read now
Top 5 ways to optimize the ‘post register zone’
by Maria Mullen — Strategic Advisor, THinc Partners
Brick-and-mortar retailers can use kiosks and services to generate incremental profit and promote shopper loyalty, focusing on the areas beyond the check-out…
read now
Contactless biometric ID verification kiosks improve distribution of restricted products
April 15, 2021
Dispension Industries Inc., a Dartmouth, Nova Scotia-based provider of an SaaS application for controlled substance or restricted product distribution systems.
read now
Survey: Retailers need to get personal post COVID-19
April 15, 2021
As the global economy emerges after a year of COVID-19 retailers need to provide more seamless, personalized marketing and customer experiences, according to a…
read nowSubscribe
Get the latest news and resources from Retail Customer Experience.
