Tripadvisor, Reckitt partner to boost traveler confidence

March 24, 2021

Travel guidance platform Tripadvisor is teaming up with Reckitt, the maker of Lysol, to boost confidence among travelers and prepare tourism and hospitality…

Mandarin Oriental deploys Infrasys cloud POS to boost mobility

March 24, 2021

The Mandarin Oriental, a luxury hotel property in Santiago, Chile, has deployed a cloud POS system across its 10 outlets, including restaurants, in-room dining…

How retailers can use digital signage to improve the in-location experience

by Bobby Marhamat — CEO, Raydiant

Bobby Marhamat, CEO of Raydiant, explains why retailers must be planning now for how to attract and retain customers as stores reopen and why digital signage…

Retail institute recognizes Ikea for self-checkout provided by Diebold Nixdorf

March 24, 2021

The EHI Retail Institute presented Ikea a "retail technology award europe 2021" in the new category of Best AI & Robotics Application as a result of a…

German food retailer Edeka taps Pyramid Computer for custom designed self-checkout kiosk

March 24, 2021

Edeka Handelsgesellschaft Nordbayern-Sachsen-Thueringen mbH, a German food retailer, selected Pyramid Computer to develop a customized self-checkout kiosk that…

Wisconsin supermarket to add pickup kiosk to meet rising online orders

March 24, 2021

The Hy-Vee supermarket in Fitchburg, Wisconsin, near Madison, will soon be installing a pickup kiosk in response to rising online pickup orders during the…

National CineMedia partners with ATM.TV for ATM digital signage at 7-Eleven stores

March 23, 2021

National CineMedia, a cinema advertising network provider, is partnering with ATM.TV, a DOOH HD advertising provider, to offer content for movie fans at HD…

Exploring the Future of CX: Trends and Predictions for Customer Engagement

This webinar offers unique perspectives on integrated digital and in-person interactions, plus a discussion about emerging digital CX trends.

Pandemic year didn't hurt home improvement retail sector

March 23, 2021

One bright retail spot in 2020, the year COVID-19 hit hard in the U.S., was the home improvement and repair segment which saw product sales spike 8.7% compared…

Consumers embracing digital interaction but customer experience needs improvement, reveals report

March 23, 2021

Seventy percent of North American consumers are stepping toward greater digital interaction with at least one brand and nearly 60% of consumers believe…

How to effectively automate your promo support

by Durk Stelter — CEO, Swyft Labs, Inc.

Durk Stelter, chief revenue officer at Linc Global, explains why real-time promotion support is one of the most common customer inquiries and resolution…

Dollar General on a brand expansion path

March 22, 2021

Dollar General intends to open more than 1,000 stores this year and expand its in-store brand, called Popshelf, which targets a higher-income customer base.

UK airport service taps Vee24 to boost customer experience

March 22, 2021

Skybreak, a U.K.-based independent airport representation service, is using the Vee24 platform to boost customer experience via deeper personalization with…

Wedding band retailer launches sizing app to make shopping easier, more accurate

March 22, 2021

Hitched, a two-year-old wedding ring site for men, is offering customers a tool, The Ring Size App, that offers an easier and more accurate way to determine…

The Importance of Apps and Software Installed on Digital Billboards for Municipalities

Software such as PARTTEAM & OEMKIOSKS 'YPortal, which is also now available as a mobile application ( APP YPortal ), aims to foster interaction between…

Emphasizing empathy: How retail and e-commerce brands can provide the right CX at the right moment

by Rachel Eisenhauer — VP, Marketing, SundaySky

Rachel Eisenhauer, VP of marketing for SundaySky, explains how the pandemic has only heightened the need for retail and e-commerce brands to maintain empathy…

Amazon beats out Walmart for top retailer title

March 19, 2021

Amazon has beat Walmart when it comes to the title of No. 1 retailer, according to Wells Fargo.

Mobile push leads digital marketing as favorite strategy

March 19, 2021

When it comes to digital marketing there's been overall growth but mobile push notifications are the most widely adopted, with the number of pushes jumping by…

Convenience chain taps Philips digital signage to reinvigorate marketing, communications

March 19, 2021

Kwik Trip, a convenience store brand, has deployed 1,000 Philips D-Line digital signs across its store fleet with the help of PPDS, a display solutions…

Stratacache launches Chicago facility for digital signage research, support

March 18, 2021

Stratacache has opened a 10,000 square foot facility in Chicago, Illinois for its research and support teams digital signage, intelligent display and sensor…