Consumers going local, exploring new retail despite pandemic

February 22, 2021

American consumers are supporting small business and local retailers and open to trying new retail brands, according to a Vericast survey on consumer behavior.

How improving retail in-store operations, associate efficiency impact customer experience

by John Kavulich — Vice President, IoT Solution Sales, Acuity Brands

John Kavulich, VP, IoT solution sales, Acuity Brands Lighting Inc., explains how improving operational task efficiency is key to customer experience. When…

Grocery retailers’ transformation strategies will accelerate in 2021

Nuance is partnering with leading brands to help them engage and support their customers with AI-powered solutions to elevate experiences across all channels.

Life Time Fitness reaches 3,000 end points with Navori Labs digital signage

February 19, 2021

Navori Labs recently partnered with Affinitech to expand the DOOH network for Life Time Fitness. Now, all 150-plus locations in the U.S. and Canada can deliver…

Mars Wrigley robotic kiosk to serve shoppers in store

February 19, 2021

Mars Wrigley and Wakefern Food Corp., a retailer-owned cooperative, are teaming up with Savioke, a robotics provider, to introduce a robotic kiosk to deliver…

3 ways internet retailers can win back customer satisfaction

by David VanAmburg

David VanAmburg is the managing director of the American Customer Satisfaction Index, explains that during the ongoing COVID-19 pandemic internet retailers…

10 things retailers should consider in choosing a BOPIS approach

by Ned Hill

Ned Hill, founder and CEO of Position Imaging, explains how an effective BOPIS fulfillment solution can improve store experiences with safe, secure, and fast…

Digital signage market to grow by 6%

February 18, 2021

The digital signage market is expected to grow 6.02% annually from 2020 to 2026, according to a report by ResearchandMarkets.

Standard Cognition raises $150M, teams with Compass Group and Circle K on autonomous checkout

February 18, 2021

Standard Cognition, which provides an autonomous checkout solution that can be quickly installed in retailers' existing stores, has raised a $150 million round…

Zippin installs checkout-free store in Japanese hotel

February 18, 2021

Zippin, a provider of checkout-free technologies for brick-and-mortar retail, has installed a hotel convenience store.

Sam’s Club develops touchless health screening kiosks for associates

February 18, 2021

Sam's Club has developed an automated and 100% touchless health screening kiosk for its associates, according to a company blog.

SNA Displays delivers LED display for Gila River Hotels

February 17, 2021

SNA Displays recently created a LED video display for Gila River Indian Community's Gila River Hotels & Casinos. The company deployed this 2.5-millimeter…

MedAvail to provide pharmacy kiosks at Phoenix area clinics

February 17, 2021

MedAvail Inc., a technology-enabled retail pharmacy provider, is working with Cigna Medical Group to provide its SpotRx pharmacy kiosks at Four Cigna clinics…

Car Keys Express launches automated retail key cutting machine

February 17, 2021

Car Keys Express, a provider of automotive key replacement, has released its Keys NOW! retail key cutting machine, according to a press release.

Porte helps customer save, reduce debt, monitor spending

February 17, 2021

Populus Financial Group, a financial products and services provider, has launched Porte, a mobile banking solution to help members work toward financial…

How retailers are using video data to make stores safer, more profitable during pandemic

by Stephanie Weagle

Stephanie Weagle, BriefCam CMO, shares insight on the power of video surveillance today and after the COVID-19 pandemic is no longer a worry.

NY luxury retail district taps IQ Connect to boost store visits, sales

February 16, 2021

The Madison Avenue Business Improvement District, in New York's Upper East Side, is deploying Coniq's IQ Connect loyalty app to boost store visits, sales and…

Chat commerce can boost retail revenue, claims survey

February 16, 2021

Retailers employing chat commerce technology can benefit from higher revenue, improved customer retention, reduced service costs and greater marketing…

How facial recognition kiosks are redefining tourist photography

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Digital photography allows visitors at tourist attractions to view their photos on digital monitors. Facial recognition kiosks allow them to choose and print…

Online flower delivery firm launches its own e-commerce platform

February 16, 2021

SnapBlooms, an online flower delivery service, has launched a U.S.-wide e-commerce flower delivery platform that works in collaboration with local florists.