Vitamin Shoppe expands into Vietnam market

March 15, 2021

The Vitamin Shoppe has opened its first retail location in Vietnam. The Hanoi location will offer the retailer's brands in vitamins, supplements and sport…

Mobile spending surges bringing big changes for retailers in 2021

by Udayan Bose

Udayan Bose, founder and CEO at NetElixir, shares insight on the major shift in mobile engagement among consumers and what retail marketers need do to revamp…

Costco, Amazon, Apple top in retail customer satisfaction

March 12, 2021

Costco, Amazon and Apple are the three top retailers out of a 25 company ranking when it comes to customer satisfaction, according to the Verint Experience…

February a big e-commerce month despite wicked winter weather

March 12, 2021

Winter storms across the U.S. in February did not dampen consumer e-commerce activity as spending increased 54.7% compared to February 2020.

More consumers are shopping online but not many are feeling secure

March 12, 2021

A good majority, 70%, of Americans are shopping online more today than before the COVID-19 pandemic hit in spring of 2020, but only 38% feel very secure about…

Self-pour beer and wine kiosk planned for Illinois mall

March 12, 2021

A Tapville Social store will serve wine and beer using self-pour dispensers in the Fox Valley Mall in Aurora, Illinois, later this month, as the city council…

Cayke Selects 2020 Online Engagement Solutions to Provide a Seamless Shopping Experience

2020, the world's leading provider of applications and enterprise solutions dedicated to interior design, space planning and furniture manufacturing, is…

The race to agile retail marketing

Mirko Holzer, CEO of BrandMaker, examines the three key areas retailers need to consider in the race to agile retail marketing.

Food retailer taps Birdzi for mobile rewards app effort

March 11, 2021

Harps Food Stores is launching a mobile rewards app aimed at building loyalty, personalization and digital engagement.

Despite pandemic, tepid economy, consumers spending pretty much the same as last year

March 11, 2021

Consumers are cautiously optimistic in regard to spending this year as 74% expect to spend the same or more online than last year on clothing and jewelry and…

AI adoption growing but growth may be too fast, reveals survey

March 11, 2021

One good thing about the pandemic is that artificial intelligence adoption is accelerating, but a KPMG study states the growth may be too fast.

Congress approves $1.9T stimulus bill

March 10, 2021

Congress on Wednesday approved President Biden's $1.9 trillion stimulus package by a vote of 220-211 to provide pandemic aid, one of the largest federal aid…

Sephora takes top spot in retail personalization

March 10, 2021

Luxury beauty retailer Sephora is tops when it comes to retail personalization.

Fashion retailer expanding nationwide

March 10, 2021

Charming Charlie, a women's apparel and fashion retailer, continues to expand and is opening a Houston location this month.

Retailers embracing AI to boost data-driven strategies

March 10, 2021

HomeTown Pharmacy, Pyramid Foods and Carlie C's IGA are three retailers deploying AI technology to boost data-driven decision making across merchandising…

3 top customer experience trends every retailer should know about

by Lara Kleinert

Lara Kleinert, VP, business development, at HGS shares three top trends retailers should be embracing and jumping on board with given the new normal in retail…

Free webinar: What does the future of CX hold?

by David Drain

A March 23 webinar offers unique perspectives about integrated digital and in-person interactions, plus a discussion on emerging digital CX trends.

Swyft introduces contactless shopping technology

March 9, 2021

Swyft Inc., a provider of automated retail technology, has introduced patented contactless shopping technology that allows consumers to instantly get the…

Why BOPIS 2.0 is the future of retail

by Dean Frew — CTO & SVP RFID Solutions at SML Group, SML RFID

Dean Frew, CTO and senior VP of RFID Solutions at SML, looks at the role BOPIS 2.0 will play in the recovery of the retail sector post-COVID-19.

Amazon opens cashierless London supermarket

March 9, 2021

Amazon has gone across the Pond and launched a cashierless supermarket in London, its first outside fo the U.S.