News & Media
Network technology emerging as backbone in POS customer experience
by Jeff Bradbury — Sr. Director, Marketing, Hughes
Jeff Bradbury, senior marketing director, Hughes North America, explains how due to the rapid evolution of technology, there are points of decision everywhere.
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Forever 21 kicks off fundraiser for Boys & Girls Clubs of America
November 13, 2020
Shoppers purchasing from Forever 21's holiday collection items will be supporting the Boys & Girls Clubs of America as the retailer is donating a dollar to…
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November big holiday shopping month, claims survey
November 13, 2020
This month more than half, 62%, of consumers are shopping for holiday gifts and 19% already finished their list in October, according to a Ware2Go survey…
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Louis Vuitton, Nordstrom tops in COVID-19 omnichannel response, reveals report
November 13, 2020
When it comes to retailers thriving during the ongoing pandemic, Louis Vuitton, Nordstrom, Saks Fifth Avenue, Cuyana and Michael Kors reflect omnichannel…
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COVID-19 impact on holiday shopping is clear, reveals survey
November 12, 2020
When it comes to holiday gift buying this year, the coronavirus is having a direct impact on consumer behavior, payment and avenues to shop.
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Not every US consumer is holiday shopping online
November 12, 2020
Despite the ongoing pandemic, a healthy majority (85%) of American consumer plan to shop in a physical store for holiday gifts and 72% will intentionally shop…
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Study: Shoppers prefer mobile pay
November 12, 2020
A good majority, 74%, of Americans are using their phone to order and pay for merchandise and food at least once a week, with nearly half, 48%, tapping the…
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Alibaba Singles Day enjoys record-breaking sales
November 11, 2020
The annual Alibaba Singles Day event will set a new sales record despite a substantial stock plunge in China.
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Paytronix debuts subscription program for restaurants, c-stores
November 11, 2020
Paytronix Systems Inc., a digital guest experience platform, has launched Paytronix Subscriptions to make it easy for restaurants and convenience store brands…
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Gap and Afterpay announce partnership
November 11, 2020
Afterpay has partnered with Gap Inc. to bring shoppers a flexible holiday spend. Consumers shopping Gap brands online can choose Afterpay at checkout and pay…
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Women will continue shopping online well past COVID-19, claims study
November 10, 2020
The COVID-19 pandemic is driving more females to shop online given shutdowns and health concerns, and the behavior likely won't change much even when the…
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New Balance aims to modernize customer experience with Aptos technology
November 10, 2020
Athletic leader New Balance will deploy Apotos cloud-based applications across its retail footprint in North America and Europe in a quest to modernize and…
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Piggly Wiggly Midwest extends Mercatus partnership
November 10, 2020
Piggly Wiggly Midwest will continue its e-commere experience via the Mercatus Integrated Commerce platform as it has renewed its partnership with the…
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CVS Health taps Karen Lynch as CEO, president
November 9, 2020
Karen S. Lynch, who serves as EVP at CVS Health and president at Aetna, will become CEO and president for CVS Health as of Feb. 1.
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Planterra Foods deploys Alida platform to gain deeper customer insight
November 9, 2020
Plant-based protein startup Planerra Foods is tapping the Alida Sparq digital platform to gain deeper customer insight to drive customer-based decision making…
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Black Friday will prove rewarding for UK retail revenue, claims research
November 9, 2020
A good majority of U.K.-based consumers (58%) will spend the same or more this Black Friday, according to Emarsys research, compared to Black Friday in 2019…
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Why retailers must get creative with BOPIS to link physical, digital customer experiences
by DeAnn Campbell — Chief Strategy Officer, Hoobil8
DeAnn Campbell, who heads up retail strategy and insights at Harbor Retail, explains why as shopping patterns evolve and a broader range of customers become…
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Visa shares how retailers can stop fraud from hurting the business
by Pat Shea — Editor, NetworldMedia
With holidays right around the corner, retailers are trying to capture customer spend earlier than Black Friday. Mike Lemberger, senior vice president and…
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A look at the American retail payment revolution
by Chris Kronenthal — President + CTO, FreedomPay
Chris Kronenthal, president and CTO of FreedomPay, explains why digitization is here and here to stay when it comes to consumer payment and why it will…
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Sam's Club teams with DoorDash for same-day pharmacy delivery
November 6, 2020
Sam's Club is partnering with delivery service DoorDash to offer members same-day pharmaceutical delivery from its 500-plus stores across 41 U.S. states.
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