Hand sanitizer maker suing Kroger for $85M

December 8, 2020

The nation's largest grocery retailer, The Kroger Company, is being sued by K7 Design Group for allegedly not accepting delivery of hand sanitizer.

Apparel retailer Francesca's shuttering nearly 100 additional locations

December 8, 2020

Francesca's, an apparel retailer, will close down another 97 locations following a bankruptcy action.

Touchless gifts tops consumers' shopping list

December 7, 2020

A study from American Express indicates 57%, or an estimated 30 million of U.S. consumers, are more likely to give a "touchless" gift like an e-gift card this…

Hughes Network Systems distinguished as market leader

December 7, 2020

Hughes Network Systems LLC has been identified as a challenger in 2020 in the Gartner Magic Quadrant for managed network services.

Diebold Nixdorf honored as one of America's most responsible companies

December 7, 2020

Diebold Nixdorf has been named as one of America's most socially responsible companies by Newsweek and Statista, according to a press release. The list of…

Hostess launches online goodies store in time for holiday shoppers

December 4, 2020

Is there someone on your shopping list that loves HoHos? Or Twinkies? Then a tree ornament or COVID-19 mask might be a welcome gift this season.

Vector Capital acquiring CX services player Mood Media

December 4, 2020

Mood Media, which offers in-store audio, visual, social, scent, messaging and mobile services, is being acquired by private equity firm Vector Capital.

Belk puts unexpected surprise into online holiday shopping experience

December 4, 2020

Belk is surprising more than a few online holiday shoppers this holiday season with a "Verry Merry Surprise" program that awards a gift card to a customer each…

Expecting the unexpected: The final stretch of 2020 for online retail

by Art Goldman

Art Goldman, retail expert and chief financial officer of DK Hardware, shares his thoughts on the remainder of 2020 and how a customer-centric approach, based…

How product data can boost customer relationship, after-sale CX strategy

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

In a free one-hour webinar Blustream CEO Ken Rapp maps out an invaluable customer experience strategy tied to the all-important product purchase data.

7-Eleven mobile wallet offers contactless payment option

December 3, 2020

Convenience store chain 7-Eleven has introduced the 7-Eleven mobile wallet, a contactless way for customers to pay at participating U.S. stores.

5 questions for ensuring mobile technology success in retail

by Peter Sciara — Senior Mobile Solutions Arhchitect, Stratix Corporation

Peter Sciara, mobile solutions architect at Stratix, offers up five questions retailers should ask themselves to make sure the mobile tech retail strategy will…

Walmart removes free shipping minimum for Walmart+ members

December 3, 2020

Walmart is delivering an early Christmas gift to its Walmart+ membership in eliminating the $35 shipping minimum for online orders.

NRF report: Pandemic driving 'most challenging time' for retail

December 3, 2020

The ongoing COVID-19 pandemic is making this year's holiday season one of the most unusual and most challenging in retail's history, according to National…

HotSchedules launches global brand Fourth

December 2, 2020

HotSchedules, a technology and services provider for the hospitality and restaurant industries, is now operating under a unified global brand called Fourth and…

Sidestepping survival mode: How to ease shopper anxiety, spending suppression

by Richard Piper

Richard Piper, business development director at Webloyalty, shares insight on how retailers can shape how a consumer will act at their online storefront by…

Blendid teams with Jamba on robotic smoothie maker in Walmart store

December 2, 2020

Blendid, an autonomous, contactless robotic kiosk that offers fresh smoothies, has teamed with Jamba to introduce a co-branded kiosk at a Walmart in Dixon…

Car Keys Express introduces car key vending machine

December 2, 2020

Car Keys Express, a provider of automotive key replacement, has announced Keys Now!, a fully automated vending machine that uses imaging and cutting technology…

Hughes Positioned as a Challenger in 2020 Gartner Magic Quadrant for Managed Network Services

Hughes also distinguished as a leader on the 2020 Frost Radar for North American Managed SD-WAN Services

Navigating the new normal and challenges facing retailers this holiday season

by Rachel Mauck

Rachel Mauck, vice president and director of client management for Posterscope USA, shares insight on why Out Of Home (a one-to-many, mass medium) is one of…