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News & Media

Consumers back to non-essential shopping, reveals study

September 14, 2020

A good majority, 67%, of consumers are no longer just shopping for essentials due to the ongoing coronavirus but are also buying non-essentials. Just under…

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Digital will dominate holiday shopping, claims research

September 14, 2020

More than half of consumers, 58%, have financial worries due to the ongoing COVID-19 pandemic, yet 59% expect to spend the same on holiday gifts this year as…

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Kings Island reopens with digital signage

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

When the amusement park, Kings Island, made plans to reopen, it needed a solution that could deliver messages on safety, procedures and social distancing…

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The questions retailers are asking about holiday shopping 2020

by Brian Cluster — Director of Industry Strategy for CPG & Retail, Stibo Systems

As the holiday season approaches, Brian Cluster, industry strategy director at Stibo Systems, explains why an uncertain economic climate isn't necessarily…

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Interactive Customer Experience Association names finalists for Elevate Awards

September 11, 2020

The Interactive Customer Experience Association has announced finalists in eight categories for its Elevate Awards. Readers are invited to click through the…

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Petco may be heading to sale block or IPO

September 11, 2020

Petco may soon be sold by CVC Capital Partners and the Canada Pension Plan Investment Board and it could bring a tidy sum given a value point of $6 billion.

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Digital gift card income on robust path

September 11, 2020

Consumers are loving the gift card option more than ever, which is likely due to the ongoing coronavirus pandemic which is curtaining retail store traffic due…

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Amazon hiring 33K workers and it's not holiday season related

September 10, 2020

Amazon plans to hire on 33,000 employees within the next few months and the hiring surge isn't about fulfilling holiday workforce needs or seasonal roles.

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Beyond the standard metrics: Measuring store performance in the digital age

by John Kavulich — Vice President, IoT Solution Sales, Acuity Brands

John Kavulich, VP, IoT Solution Sales, Acuity Brands Lighting, Inc., explains why studying the customer journey, and the symbiotic connection between online…

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Diebold Nixdorf introduces green ‘all in one’ checkout solution

September 9, 2020

Diebold Nixdorf has released its DN Series BEETLE product portfolio, empowering retailers to implement modular technology upgrades, according to a press…

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3 ways automation helps scale CPG compliance

by Audwin Cash — SVP, Atrius Enterprise Solutions

Audwin Cash, senior vice president, enterprise solutions, Atrius, at Acuity Brands, shares insight on how retailers can overcome the challenges inherent in…

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Coca-Cola Amatil invests in digital payments firm, will support vending and retail

September 9, 2020

Coca-Cola Amatil, a Coca-Cola bottler serving Australia and New Zealnd, is taking a minority investment in Centrapay as part of the payment platform's seed…

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Clientron Is Leading the Way in POS Innovation With Its PSL540

Clientron is a company that is focused on bringing the newest technology to POS intervention. With its PSL540, Clientron is changing the way companies address…

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Mastercard launches touchless, frictionless retail solutions

September 8, 2020

Mastercard is debuting a suite of frictionless solutions, Shop Anywhere and AI Powered Drive Through, that are applicable and adaptable to any retail…

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Survey: U.S. shoppers will trade privacy (but not convenience) for better e-commerce fraud protection

by Rafael Lourenco — EVP, ClearSale

Rafael Lourenco, executive vice president and partner at ClearSale, shares insight on a ClearSale survey (just before business closures swept the U.S.) that…

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Amazon pumps up services for India market

September 8, 2020

Amazon Inc. is adding auto insurance and gold investment products to its list of services for India to expand its customer base and boost adoption of Amazon…

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College student launches beauty product vending machine

September 8, 2020

Leslie Williams, a Wayne State University student, has launched a vending machine in Detroit to provide beauty care products tailored to African American women…

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Lowe's donating $1M to American Red Cross disaster relief, response efforts in wake of Hurricane Laura

September 7, 2020

Home improvement retailer Lowe's is pledging $1 million dollars in support of relief efforts to residents impacted by Hurricane Laura which hit the Gulf Coast…

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Sporting goods retailer taps Oracle Cloud for greater associate-customer engagement

September 7, 2020

Sporting goods retailer Scheels is deploying Oracle Retail Xstore and Oracle Retail Xstore Office Cloud Service to its 28 stores in a quest to give associates…

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Using in-store methods to drive online conversions

by Raj Shroff — Principal, PINE Strategy & Design

Raj B. Shroff, founder and principal at Pine Strategy & Design, believes it's time for retailers to understand exactly what prevents consumers from buying.

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