Lowe's launches video chat to help its pros manage jobs

June 3, 2020

In an effort to help keep its roster of professional craftsmen and women working, Lowe's Home Improvement is launching a free video chat service called Lowe's…

Self-service gains traction among consumers

June 3, 2020

A good majority of consumers, 83%, will use self-service options when available, reflecting a spike of 7% from 2019.

Robotic digital signage tackles COVID-19

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

As the world continues to battle the coronavirus, many technology companies are finding innovative ways to combat the virus, such as digital signage hand…

Robling offers free analytics tool for retailers

June 2, 2020

Robling is offering retailers a free analytics application that can help provide key insights as they plan and deploy store re-opening strategies.

Most consumers not ready to resume regular life

June 2, 2020

While retailers and restaurants are re-opening and businesses begin to resume regular operations a good number of consumers are not as ready.

NRF calls for leadership, collaboration in light of destructive protest incidents

June 2, 2020

The National Retail Federation, in response to the protest activity relating to the death of a Minnesota man while in police custody that has resulted in…

Big consumer spending drop in April, reveals report

June 1, 2020

Consumers weren't busy spending during COVID-19 lockdown in April as consumer spend declined 13.6%, according to a Bureau of Economic Analysis report.

Costco putting samplers back to work

June 1, 2020

Missing those yummy snack bites while shopping at Costco?

Citizen protests force Amazon to close hubs, Target to shutter stores

June 1, 2020

Protest demonstrations regarding the recent death of George Floyd, who died while being arrested by police in Minnesota, prompted Amazon to close hubs in…

Digital Advertising Trends: Taking your Brand’s Message to the Streets

A new, innovative and patented digital Out-Of-Home (DOOH) media promises to reshape the way brands deliver marketing messages within the urban landscape.

Following COVID-19: How coronavirus pandemic is impacting retail

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Here's the latest news on how COVID-19, the coronavirus pandemic, is impacting the retail industry from store closings to payment trends.

Semnox introduces Parafait to allow amusement centers to manage social distancing

May 29, 2020

Semnox has introduced its Parafait suite to help family entertainment centers and theme parks deploy social distancing restrictions to ensure customer and…

Datalogic invests in cashierless checkout provider AWM Smart Shelf

May 29, 2020

Datalogic, a provider of automatic data capture and process automation solutions, has invested an undisclosed sum in AWM Smart Shelf, an artificial…

Steritech debuts audit service to help retailers adhere to pandemic protocols

May 29, 2020

Steritech, which offers safety consulting and solutions, is offering retailers a new service aimed at helping them comply with COVID-19 safety measures.

Crate and Barrel taps Gladly for deeper customer service, revenue growth

May 29, 2020

Furniture retailer Crate and Barrel is deploying Gladly's payments solution for messaging channels in a quest to drive revenue as well as provide more…

Under Armour store reopenings hit nearly 50%

May 29, 2020

Under Armour will have nearly half of its North America stores open as of today as it continues its phased approach to getting back to business in the wake of…

Pivoting to meet immediate demands while planning for the future

Restaurants, retailers and pretty much every business enterprise are facing a slew of challenges in light of the COVID-19 pandemic. Hear how Adobe industry…

Solving the intent data problem with journey management

by Mark Smith — President, Kitewheel

Mark Smith, president at Kitewheel, says retailers are swimming in customer data for creating fairly detailed customer profiles. And, with the right analytics…

Navigating COVID-19: Retail coming back strong, new challenges ahead

In this week's HP-sponsored podcast on how COVID-19 is impacting retail, Retail Customer Experience contributing podcast host Bradley Cooper shares insight…

Presented by HP Inc.

The long-term impact COVID-19 will have on attitudes toward e-commerce

by Richard Piper

Richard Piper, business development director at Webloyalty, shares how retailers, in the wake of COVID-19, has a big task ahead: thinking about the long-term…