French retailer commits to refill kiosks

May 11, 2018

E.Leclerc, a France based retailer, has agreed to purchase RIS InkCenter inkjet cartridge refill kiosks, marking its commitment to continue to offer customers…

Mother's Day gift cost just under a C-note

May 10, 2018

Mother's Day shoppers will spend, on average, just under $100 buck this year, with baby boomers most likely to spend the least and generation xers likely to…

Ulta Beauty tackles retail change by embracing change

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Ulta Beauty CEO Mary Dillon says the world continues to have a need for human connection and inspiration within the retail environment and that her company…

Bruster's taps analytics' powers with integrated loyalty strategy

May 10, 2018

Bruster's Real Ice Cream has launched a loyalty program in its 200 franchised locations in 20 U.S. states. The Paytronix-powered system allows enrollment…

Intouch Insight Launches LiaCX™ - New Customer Experience Management Software

New Intouch Insight customer experience management (CEM) software enables organizations with multiple locations to take action to improve customer experience…

New Video Wall Players Simplify Deployment

Video walls are one of the most powerful communication methods in the marketplace, and new technology is making it easy for nearly any deployer to take…

Panera rolls out nationwide delivery

May 9, 2018

Panera Bread has expanded delivery across the United States with the service now available in 897 cities and 43 states. The service — which is entirely digital…

Supermarket chain debuts health screening kiosks at pharmacies

May 9, 2018

Schnuck Markets Inc. is deploying cardiovascular health screening kiosks from PharmaSmart International Inc. at all of its 95 pharmacies, according to…

Jewelry, outings top Mother's Day gift list

May 9, 2018

Just over one third of Mother's Day shoppers, 34 percent, will spend $4.6 billion on jewelry for moms and 55 percent will spend $4.4 billion on food…

3 ways to boost the mobile e-commerce experience

by Scott Voigt — Co-Founder and CEO, FullStory

Scott Voigt, FullStory founder and CEO, explains that while desktop may still be the dominant retail channel, mobile is shifting from a research device to a…

Mother's Day spend may hit $23B

May 8, 2018

This year may mark the second-highest spend for Mother's Day, hitting an expected $23.1 billion.

Walmart, DoorDash team up on grocery delivery

May 8, 2018

Walmart and DoorDash are teaming up to expand Walmart's online grocery delivery service, beginning with the Atlanta metro market.

Last-minute shoppers love the local retail store

May 8, 2018

Not every consumer jumps online to buy that last minute gift.

Survey: Most small retailers are digital-tool hungry

May 8, 2018

The small to mid-size retail business understands the importance of marketing but typically don't have tremendous resources and are "hungry" for tools to drive…

Taco Bell's digital transformation focus of ICX Summit keynote

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Rafik Hanna, senior director, All Access, at Taco Bell will share insight on how the brand is winning big with customers due to its digital transformation…

Kagan: How Best Buy transformed itself for success

by Jeff KAGAN — Wireless Analyst, Telecom Industry Analyst

Jeff Kagan explains why Best Buy is a model of success that struggling retailers may want to take note. The retailer saw what was coming and transformed to…

Sephora shares tips, insight on crafting a retail customer personalization strategy

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Mary Beth Laughton, Sephora's executive vice president for omnichannel, offers up insight on making the shopping experience more personal and that while…

Retailers move toward frictionless checkout

Tom Chittenden, NCR VP and general manager of retail solutions, says retailers striving for a frictionless checkout must consider strategic business objectives…

Personalization gaining value in retail customer experience, study reveals

May 4, 2018

Personalization is paying off with nine out of 10 digital marketers reporting a lift in business but more than half describe personalization maturity level as…

Macy's buys Story, founder now brand experience officer

May 4, 2018

Macy's has a new story to tell courtesy of acquiring Story, a New York-based retailer that changes its store design and merchandise every four to eight weeks.