The horse you rode in on will not win the race for the future

by Chris Petersen — Owner, IMS

Blogger Chris Petersen explains why reducing customer effort in the product purchase is critical in building the customer relationship.

Dallas Fort Worth Airport takes flight with curved LED displays

March 23, 2018

The Duty Free Center shop, at the Dallas Fort Worth Airport's Terminal D, has upgraded with three curved NanoLumens LED displays. Ford AV worked with…

Janus Displays deploys displays at Ventana Canyon Resort

March 23, 2018

Janus Displays recently deployed a 15-inch room board and a 43-inch interactive display at Loews Ventana Canyon Resort in Tucson, Arizona. The interactive…

Payments Canada launches new credit risk model

March 23, 2018

Payments Canada, a financial market infrastructure for payments, is deploying a new credit risk model to boost safety and the soundness of existing…

Indiana airport testing international check-in kiosks

March 23, 2018

The Indiana Airport Authority and U.S Customs Border Protection will introduce kiosks to allow passengers arriving at the Indianapolis International Airport…

Arizona hospital deploys self-serve prescription kiosk

March 23, 2018

Bayless Integrated Health Center in Phoenix is now using a self-serve pharmacy kiosk that allows patients to fill a prescription immediately after being…

Google expands retail shopping program with a universal cart, personalization focus

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Industry watchers say the retail service effort is a direct shot at Amazon and its dominance as the destination in consumer product search and discovery.

Physical, digital melding together fast in retail

March 22, 2018

The lines between the physical and the digital is getting even more blurry, according to a NRF/Forrester study.

PixelFlex taps digital signage for Beer Park

March 22, 2018

PixelFlex has deployed its FlexUltra 1.9-millimeter LED video wall solution at the Fountains of Bellagio Beer Park at the Paris Las Vegas Hotel & Casino.

Cleveland retail development readying Daktronics' LED display

March 22, 2018

Daktronics has partnered for Pinecrest, a retail development in Cleveland, Ohio, to deploy a LED display this spring. This 24-feet high by 42-feet wide display…

Mobile orders skyrocket in 2017, but 2 in 5 still use cash, claims study

March 21, 2018

Restaurant visits paid via mobile app grew by 50 percent over the last year, a new NPD study finds. However, cash payment still captures two of every five…

Kagan: Amazon effect only part of reason Toys R Us failed

by Jeff KAGAN — Wireless Analyst, Telecom Industry Analyst

Jeff Kagan says we shouldn't be too quick to blame the failure of Toys R Us on Amazon. A good deal of the blame, he says, should land on the toy seller's…

Long Island Toys R Us stores closing in June

March 21, 2018

At least two Long Island Toys R Us stores will be shuttered by the second week in June given the retailer’s move into bankruptcy.

CONNECT Summit targets emerging technology's impact on retail

Mary Hines, the global head of rewards for Citi, is scheduled to give the opening keynote for the conference.

Aussie merchants target mobile, online payments as cash use declines

March 20, 2018

Just 6.6 percent of all payments to Australian businesses were made with cash in 2017, down 56 percent from 2012, according to the APAC-based banking research…

Macy’s to introduce mobile checkout, VR furniture design experience and more

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Macy's has recognized the characteristics of its target shopper and is committed to offering her a more personalized experience, as well as mobile checkout and…

Women like online shopping more than men, claims report

March 20, 2018

When it comes to ecommerce and online shopping it's women who are enthusiastic as male consumers tend to prefer shopping in brick-and-mortar retail locations.

Gen Z, millennials driving the next-gen in loyalty

March 20, 2018

Gen Z and millennial consumers are propelling a new era in customer loyalty, according to new Alliance Data research.

Claire’s closing stores, heading for bankruptcy

March 20, 2018

Teen jewelry and accessories retailer Claire’s is filing for bankruptcy and aims to shutter 92 stores.

As Toys R Us falls KB Toys re-emerges

March 20, 2018

KB Toys, a brand that had fallen by the wayside, is now looking to fill the retail void being left by the bankruptcy of Toys R Us.