How AI can connect customers to your brand

Dr. Anil Kaul, CEO and co-founder of Absolutdata, writes that as AI becomes a part of daily living, brand leaders are realizing the potential the technology…

Clear Channel Airports inks deal with Bangor International Airport for digital signage network

July 24, 2017

Clear Channel Airports, a subsidiary of iHeartMedia Inc., has signed a five-year contract with Bangor International Airport in Maine, to deliver a digital and…

Automation will produce a brick-and-mortar retailing renaissance…if labor is deployed creatively

At present, the future of brick-and-mortar retailers looks bleak; however book author John Pugliano believes the technological forces that have favored online…

Daktronics brings video displays to Little Caesars Arena

July 21, 2017

Daktronics plans to deploy a variety of displays and a centerhung system for Little Caesars Arena, the future home of the Detroit Red Wings and Detroit Pistons.

Back-to-school spend will hit $83.6B, claims report

July 21, 2017

A confident consumer base and increasing school enrollment will likely drive back-to-school spending to the second top spending level in history, according to…

Walmart aims to monitor shoppers' facial expressions

July 21, 2017

Walmart is reportedly building new technology that will help it identify unhappy consumers standing in check-out lines.

Shoppers moving to mobile: Where retailers fall short with m-commerce experiences

Dan Carney, senior vice president of operations at Limelight Networks, explains how mobile devices are having broad implications across the retail landscape…

LG unveils ultra-thin OLED hotel TV

July 20, 2017

LG Electronics USA Inc. has unveiled its LG OLED Wallpaper Hotel TV.

Clothing retailer drives mobile shopping forward with Shopgate app platform

July 20, 2017

Texas Humor, a clothing brand focused on state pride, is using Shopgate's mobile commerce platform to build an enhanced mobile shopping app for customers.

Pet retailer deploys IBM MobileFirst to simplify purchase journey

July 20, 2017

The U.K.-based Pets at Home is launching Sales Assist, an IBM MobileFirst for iOS app for iPad, to drive a simpler purchase process across its 440 stores.

Chatbots gaining popularity with consumers, especially millennials

July 19, 2017

One quarter of U.S. consumers are using a chatbot on a daily basis, and that figure spikes to 40 percent among the millennial generation.

A few changes coming in back-to-school shopping season

July 19, 2017

Mass merchants will benefit most during this year's back-to-school shopping season, and department stores will likely see a decline in consumer traffic…

Former Bulgari leader now Tiffany CEO

July 19, 2017

Alessandro Bogliolo, who formerly served as an executive with Bulgari SpA, is taking on the CEO role for Tiffany.

Giant Eagle taps Symphony EYC to drive customer-centric retailing

July 19, 2017

Giant Eagle is aiming to drive customer-focused retailing via the use of Symphony EYC's solutions to gain greater customer insight and drive more personalized…

How to avoid the traps in customer experience measurement

Victoria Bough, general manager for Customer Experience Solutions at Periscope By McKinsey, explores the key steps and traps to avoid in transforming a…

BenQ rolls out 4K interactive flat panels

July 18, 2017

BenQ America Corp. is adding the 65-inch RP654K, 70-inch RP704K and 75-inch RP750K to its line of interactive flat panels.

To compete with Amazon, retailers must focus on mobile experience

The beverage alcohol industry in particular might fall victim to Amazon's takeover of Whole Foods.

Furniture retailer launches delivery tracking service

July 18, 2017

Jerome's Furniture wants its customers to know where their furniture is, and has launched a smart tracker service to provide customers insight on the delivery…

PayPal finds way into Samsung Pay

July 18, 2017

Samsung has announced an expanded strategic partnership with PayPal, adding PayPal as a payment method within Samsung Pay wherever Samsung Pay is accepted…

Why you need to put yourself in your customers’ shoes…or pants…or jackets

Denise DeSisto, VP, marketing automation and product innovation at Customer Portfolios, says every retailer's goal must be to keep customers at the center of a…