Revel Systems pulls in Verifone Point Classic to simplify EMV payment

April 18, 2016

iPad POS vendor Revel Systems is deploying Verifone's Point Classic to simplifying EMV payment management.

Xprnc taps BroadSign Mobile for retail locations

April 18, 2016

Digital signage software provider BroadSign International is deploying its mobile product across the Xprnc Media digital out-of-home network in retail…

ICX Summit keynote speaker: Brands must innovate, hurdle organizational inertia

Doug Stephens, retail prophet, provides insight on trends coming into play for retail customer experience and what he predicts will evolve in the next few…

Talking With: InContext CEO Mark Hardy on virtual reality in the retail experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

One of the most exciting technologies coming into play in retail customer experience is the dawn of virtual reality.

Stat of the Week: Consumers flee online retailers if information is hard to find

April 15, 2016

If retailers don't make information easy to get the online shopper doesn't hang around long.

Wegmans, Publix, Trader Joe's rank tops with retail grocery consumers

April 15, 2016

Yet Market Force study reveals Trader Joe's popularity is dipping a bit with shoppers.

Kohl’s marketing leader resigns from post

April 15, 2016

Will Setliff is leaving after two years in the role.

American Apparel layoff impacts 500 employees

April 14, 2016

The clothing maker, which employs 4,300, has begun notifying workers about the workforce reduction.

Putting customer experience analysis into action

by Lyle Bunn — Strategy Architect, BUNN Co.

Customer-focused organizations shared insights and best practices at the fifth annual Customer Experience Strategies Summit.

Most consumers not big IoT fans, reveals new survey

April 14, 2016

Those using home Internet of Things technology are eager for more but the majority of consumers aren't big on IoT just yet.

Wal-Mart teams with ChannelAdvisor to expand product portfolio

April 14, 2016

The partnership should make it easier for retailers to put products on the mega retailer's website.

Retail executives lag in driving customer experience strategy, reveals new research

April 13, 2016

Company leaders are lagging in focusing on customer-centric strategies and there's a lack of trust between the C-level and mid management in making change.

Recon Instruments teams up with Frank Mayer and Associates on merchandising strategy

April 13, 2016

Recon’s smart eyewear finds a home in a smart innovative display program.

The Internet of Things to come: How Nespresso, Apple, Nest grind out predictability

by Bryan Pearson — President, LoyaltyOne

The adaptation of digital technology across products, from clothing to coffee, is slowly reshaping what today's consumers expect from brands and their retail…

Upgrade food displays with new upscale stainless steel pans

Create appealing, consistent prepared and raw food displays with new Stainless Steel Pans and sign holders from FFR Merchandising.

Retailers, restaurants gear up for summer hiring season

April 12, 2016

Ninety-one percent of hourly employers anticipate hiring the same or more workers this summer compared to last year.

Restaurant, retail customer experience leaders headline ICX Summit

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Gurus from Smashburger, Dickey's Barbecue Pit, Detroit Red Wings, Domino's Pizza and Wingstop are among a hefty list of speakers and panelists offering expert…

Registration open for free webinar: 'Using Tablet Technology To Give Guests What They Want'

April 11, 2016

In the free webinar, David Lehman, Norwegian Cruise Line’s VP of IT infrastructure and fleet technology, will discuss how implementing new technology in two of…

Verizon retailer deploys digital signage to boost customer experience

Diamond Wireless is launching a marketing initiative that involves deploying digital signage solutions in its retail stores to strengthen customer experience.

Amazon extends free same-day delivery to new metro locations

April 11, 2016

Amazon’s Prime membership feature of free same-day delivery is now an option for members in 11 new metro sites.