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News & Media

GNC mulling financial strategy options, including acquisition option

May 9, 2016

Vitamin and health supplement seller GNC Holdings is looking for a buyer as one financial option to boost shareholder value.

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Report: Point of sale must go way beyond the purchase transaction

May 9, 2016

A new study claims the point of sale activity must transcend past a transaction and provide a personalized experience expected by consumers.

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5 signs you're in a relationship with the consumer … or not

by Chris Petersen — Owner, IMS

The most important 'sale' made every day is building relationships.

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Kohl’s first retailer melding Apple Pay, store charge card, loyalty program

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Kohl's customers can now tap Apple Pay to use their store charge cards and not miss out on earning loyalty rewards in the process.

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Sears, American Apparel score big as least engaging brands

May 6, 2016

The top 10 least engaging brands includes some of the most prominent retail names, including American Apparel, Sears and Sports Authority, which filed for…

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Virtual reality hitting Best Buy this week

May 6, 2016

Consumers interested in a virtual reality experience and wanting a live demo can get one at nearly 50 Best Buy locations this weekend.

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Why POS is as valuable as electricity for the retailer

Running your wireless business without a point-of-sale system leaves you in the dark even more.

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TD Bank ranks tops in customer satisfaction in Florida

May 6, 2016

The top Florida bank when it comes to overall customer satisfaction is TD Bank, according to the 2016 J.D. Power U.S. Retail Ranking Study.

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Infographic: Why Mother's Day is a retailer's dream day

Mother's Day is one of the three favorite sales seasons for retailers, right behind the winter holidays and back-to-school season.

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Payments key business strategy, reveals survey

May 5, 2016

More than two thirds of retailers consider payments, and the payment process and experience, a critical aspect of the business strategy but just over half…

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New store designs and the case of the missing cash register

The design and build out of new stores are threatening some old tried and true stalwarts of the retail game, and the first casualty appears to be the trusty…

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Boost yogurt sales with innovative yogurt merchandiser

Boost yogurt sales while saving on labor and shrink expenses with FFR Merchandising's Power Zone® FlexRoller™ System for Yogurt.

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MasterCard grocery app puts ordering right in the kitchen

May 4, 2016

The Groceries by MasterCard shopping app, integrated in the Samsung Family Hub refrigerator, lets consumers buy food from online FreshDirect and Shop Right…

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Discover taps FIME for terminal certification

May 4, 2016

Discover is engaging payment consultancy FIME to provide approval services for terminal end-to-end certification of its Discover Network and Diners Club…

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Aeropostale files Chapter 11, closing 113 U.S. stores

May 4, 2016

Teen clothing retailer Aeropostale has filed for Chapter 11 bankruptcy and plans to support ongoing business with a $160 million loan.

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Report: Customer attrition not a big concern for retailers, banks

May 4, 2016

The looming risk of losing customers isn't driving retailers and banks into action to stall such a trend, as just four in 10 are working to boost customer…

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