As EMV deadline looms expert issues warning to SMBs on compliance risks

September 8, 2015

The small-business retailer that fails to meet the impending Oct. 1 deadline for accepting chip-enabled credit card payments is facing big risks.

Amazon prepping new tablets, food delivery service for NY, Seattle

September 8, 2015

Amazon is prepping a new consumer device and busy hiring staff for a new restaurant meal delivery service.

Propelling change requires innovation, talent and technology

by Lori Mitchell-Keller — Senior Vice President and Global Head, SAP Retail Business Unit at SAP, SAP

It’s hard to change someone’s mind once they have it made up right? But retailers expect this every day. We expect shoppers to change brands and behaviors, and…

European online payment services player arrives in U.S. market

September 7, 2015

Swedish retail payment player Klarna lands in U.S. and scores a big e-commerce client.

BP aims to spur loyalty by letting customers share savings

September 7, 2015

“Give a Reward, Get a Reward” lets consumers share savings at the pump with friends and family.

How to build a multi-sensory experience in the retail environment

by Steve Starr — Chief, starrdesign

It takes a lot of work for retail brands to deliver a remarkable experience. It can be done, however, by making sure the consumer environment touches each of…

Technology innovation focus of ICX Association's October Symposium

September 4, 2015

The event, “Inflection Point: The Future Tech of Customer Experience,” aligns with the association’s mission to connect business-to-consumer brands with…

General Mills sells iconic Green Giant brand in $765M deal

September 4, 2015

General Mills aims to pay down debt and repurchase shares with net proceeds from sale.

Reasons digital wallets are destined to be ‘the’ payment process

The future of payments will be based on three things: versatility (online and offline usage), convenience, and security. Digital wallets provide all three.

Williams-Sonoma's Atlanta space boasts unique experience for shoppers

September 4, 2015

It is the retailer’s eighth location to include a home showroom and the first in the South.

Boost sales at aisle ends with new side kick cross merchandiser

Cross-merchandise complementary products to boost sales at the end of aisles with FFR’s new Side Kick Cross Merchandiser.

U-Vend, Ingram Micro team up on self-serve retail platform

September 3, 2015

Self-serve kiosks being launched in Canada will provide consumers a new channel for buying cell phones and phone accessories.

Why technology is the linchpin of the omni-channel strategy

by izge cengiz — product manager, monitise

The impact of technology may be the greatest game-changer of all. Consumers don’t even need to leave their houses to shop or can buy things on their daily…

BJ’s Wholesale Club taps retail veteran for COO, president role

September 2, 2015

New leader is former CEO of Hess Retail and takes new role as of Sept. 8.

U.S. productivity remains in a growth mode

September 2, 2015

Labor costs takes a dip but hourly compensation remains at same 1.8-percent rate as last month.

Sales, profit heading in right direction for Vera Bradley

September 2, 2015

Amidst turn-around strategy, fashion purse-maker beats financial analysts' expectations.

Young shoppers want lowest price, seniors seek retailers who treat them nice

September 2, 2015

Price matters to the youngest of shoppers, but service quality matters to the older consumer.

Movie toys, foreign exchange spur LEGO sales, profit

World's top toymaker enjoying robust gains in first half of 2015.

Consumer love for discount proves rewarding for Dollar General

September 1, 2015

The discount retailer enjoyed big gains in profit, sales not too shabby either.

Why retailers' collaboration is more than a win-win, it's a win-win-win

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Collaboration and partnerships between retailers are more common than ever, and that's a great thing for veteran retailers and newcomers launching products.