Anheuser-Busch deploys 1,000 transparent digital signage coolers

December 2, 2014

MRI has deployed 1,000 of its ThruVu Digital Coolers for the beer-brewing giant and parent company of Budweiser.

A customer service robot lands a retail job

by Jeannie Walters — Chief Customer Experience Investigator, 360Connext

Lowe's is experimenting with customer service robots. What could possibly go wrong?

'Payment experience' designed to bridge multichannel gap

December 1, 2014

SALT Technology Inc. announced a new payment experience designed to bridge the gap between online, physical and mobile channels for customer checkout.

Datum Corporation Expands 24/7 Live Support to Multi-Unit Restaurants in Southern California

Datum Corporation, a national technology consulting company specializing in the multi-unit restaurant industry, has announced the expansion of its help desk…

First 23 days of November saw $17.5 billion in desktop e-commerce

November 26, 2014

Friday, November 21 has been the heaviest online spending day of the season to date at $914 million in desktop spending.

MTA pilots digital signage shopping on Amazon in NYC subways

November 26, 2014

Just in time for the holiday shopping season, New York City MTA's "On the Go" digital signage information kiosks will showcase transactional Amazon.com ads to…

Twitter set to test card-linked offers

November 26, 2014

Social network also is still testing a Buy button as it enhances position as an e-commerce portal.

#GivingTuesday: Do we need another holiday this season?

by Chris Petersen — Owner, IMS

Another holiday concocted to get us to buy more gifts? On the contrary, this special day is a simple idea that can become one of your most important traditions…

Technomedia’s “Grand Hall Experience” Wins 2015 THEA & IAAPA Brass Ring Awards

Mood Media’s Creative Innovation Division Receives Six “Premiere Awards” from the Themed Entertainment Industry at the 2014 IAAPA Convention

Survey names 'naughty,' 'nice' online retailers when it comes to security

by James Bickers — Editor, Networld Alliance

Criteria for judgment included password requirements, personal information requested and how much effort they put into helping their customers follow good…

Shoppers Show Brand Loyalty to Their Favorite Retailers According To Bond Holiday Study

68% will shop on Black Friday and/or Cyber Monday, spending 45% of their holiday budgets during these two days. The 2014 Holiday Study from Bond Brand Loyalty…

Swirl releases results of retail beacon marketing campaigns

November 25, 2014

The Swirl platform is currently deployed at retailers throughout the U.S. and Canada, including Lord & Taylor, Hudson's Bay, Urban Outfitters, Alex & Ani…

KPMG says payment security issues will impact holiday shopping

November 25, 2014

More than half of consumers are either unsure or not confident at all in the security of their personal information when shopping both in-store and online.

Mood Media, Shazam announce 'Shazam In-Store'

November 25, 2014

According to the companies, Shazam-In Store, part of Shazam's larger expansion strategy into consumer-facing environments, is integrated into the existing…

Survey: Online shoppers have become deal-hungry

November 25, 2014

Eighty-one percent of survey respondents said the accessibility of discount, deal and coupon sites have affected their willingness to pay full price. In fact…

Square plans to accept Apple Pay

November 24, 2014

Founder Jack Dorsey says support will come in 2015.

Webinar spells out five big mistakes retailers are making with mobile this year

by James Bickers — Editor, Networld Alliance

As the holiday shopping season really gets underway, retailers need to make their online shopping experiences as frictionless as possible. This presentation…

Mood Media and Shazam Announce "Shazam In-Store" Mobile Marketing Solution

Mood Media Corporation, the global leader in Experience Design, today announced a new partnership with Shazam that includes the official launch of Shazam…

Deloitte releases pre-Thanksgiving survey results

November 24, 2014

Consumers still have a lot of shopping to do, and more than half will shop over Thanksgiving weekend.

The key piece missing from Apple Pay

by Bryan Pearson — President, LoyaltyOne

Apple Pay diminishes the ability to track shopper behavior. This is among the reasons that some major retailers are not accepting it.