Robo-pricing: The latest pricing game

by Dale Furtwengler — President, Furtwengler & Associates, P.C.

In the July 8, 2012 Financial Times article, "Amazon 'robo-pricing' sparks fear," we get a glimpse at the latest game in pricing. According to the article…

Analytics system offers heat mapping and shopper dwell time to retailers

September 24, 2012

A new interior counting system that delivers shopper dwell times and heat mapping for in-store analytics was announced by Chicago-based ShopperTrak, according…

Furniture store kiosks join the showrooming fight

September 24, 2012

In an attempt to cut the effects of showrooming, two companies have partnered to create a line of kiosks for retail environments, according to a recent…

RCE Podcast episode 11: Is retail any fun anymore?

A study this week suggesting that "retail therapy" isn't a real phenomenon leads to a fascinating discussion about how we feel and how we want to be spoken to…

Shoppers can earn rewards by 'endorsing' products

September 21, 2012

Endorse, an offers platform for consumer brands, announced yesterday a new capability that gives incentives for shoppers to share their use of brands through…

JC Penney stocks plunge, financial problems continue

September 21, 2012

J.C. Penney stock suffered a blow after CEO Ron Johnson told analysts that he expects the store's financial struggles to continue during the second half of the…

Walmart stops selling Amazon products

September 21, 2012

Following Target's lead, Walmart decided to discontinue the sale of online retailer Amazon.com products, specifically the Kindle line, according to an article…

Opinion: Technology is a must for department store success

September 21, 2012

A blog post on the Australian website The Conversation highlighted the rocky future facing department store retail. 

World Retail Congress highlights consumption slowdown

September 20, 2012

Somber news is coming out of the World Retail Congress in London, according to a report on marketwatch.com. 

Retail therapy untrue, UK survey shows

September 20, 2012

Retail therapy could be just a myth, according to an article on The Daily Mail, that cites a recent study showing that a third of women hate clothes shopping.

Nordstrom VP gives warning at conference

September 20, 2012

Nordstrom VP Jamie Nordstrom spoke last week at the shop.org conference and discussed the evolution of the department store into online sales, according to an…

Big data: Finding an ant in an avalanche

by Jeff Weidauer — Vice President, Marketing & Strategy, Vestcom International, Inc.

Big data. It's the latest answer to our marketing prayers; the "holy grail" that will deliver the ultimate return for our precious marketing spend. Last year…

C-store chain Wawa goes digital

by Christopher Hall — writer, self

After a successful pilot, the chain is rolling out digital signage to all of its more than 600 locations across the U.S.

Macy's flagship face-lift upsets preservationists

September 20, 2012

Macy's department store is upsetting a few New Yorkers, according to an article in the Salt Lake Tribune.

Walgreens, LoyalBlocks unveil loyalty innovations

by Natalie Gagliordi — Editor of KioskMarketplace.com, Networld Media Group

The Walgreens app lets customers scan their mobile devices to earn points and redeem awards without a physical card.

Retail 'channel surfing' and its implications for sales, customer service and team morale

by Micah Solomon — president, four aces inc

Never forget: Your customers are likely to use the different sales channels you offer in different ways. Some of your customers may buy exclusively over the…

Retail Top 100 2012, No. 44: Tablet computers in-store

September 20, 2012

Oracle acquires SelectMinds, new POS and banking platform

September 19, 2012

Oracle announced yesterday that it is acquiring SelectMinds, the cloud-based talent sourcing app. 

Retailers begin to announce seasonal hire numbers

September 19, 2012

The holiday hiring season has begun, and retailers are trickling out statistics on the numbers of new hires, according to an article on ibtimes.com. 

Consumers still value privacy, survey shows

September 19, 2012

Consumer analytics provider LoyaltyOne has released the findings of a July survey that shows U.S. consumers are still protecting their personal information…