Smartphone apps could be retailers' No. 1 ally

May 9, 2012

Smartphone apps could be the magic bullet of marketing for retailers, according to a December 2011 ABI Research survey of U.S. consumers. The study, "Mobile…

Anything they can do, you can do better

by Aaron Shapiro — CEO, HUGE

Take a look at the first-class section on any airplane today; it's full of corporate leaders lugging around Walter Isaacson's Steve Jobs biography, searching…

E-commerce sites improving customer service

May 9, 2012

A record 36 of the Top 100 online retailers achieved the "threshold for excellence" on the annual Top 100 E-Retail Satisfaction Index from customer experience…

Portlogic develops mobile coupon delivery system

May 9, 2012

Portlogic Systems Inc., a mobile and Internet software developer and kiosk solutions provider, has launched its new proximity coupon push system. The…

HP unveils all-in-one retail system with touchscreen

May 9, 2012

HP's new all-in-one retail solution, the HP RP7, featuring a touch interface will be available in August, according to a company press release. It has also…

Major retail brands using VeriFone GlobalBay mobile POS

May 9, 2012

New Balance and Samsonite are the newest major retail brands to select VeriFone GlobalBay's mobile point-of-sale solution.

Fact or excuse? It depends.

by Doug Fleener — President and Managing Partner, Dynamic Experiences Group, LLC

While working with executives, owners and managers I hear a lot of reasons why something did or did not happen. Recently I've noticed that sometimes it feels…

Retailers wary of mobile payments

by James Wester — Editor 1, Mobile Payments Today

Merchants must look beyond the payment to find value in mobile payments.

NRA 2012: Front Flip

Front Flip founder Sean Beckner talks about the new customer engagement platform created to help restaurant operators attract and retain guests. Front Flip was…

To ignite your customers, fire up your employees

I'm one of those connected customers. I scan QR codes. I read product reviews. I'm never without my phone and it is loaded and ready with Google Shopper, Red…

Two tales of retail showrooming

by Jeff Weidauer — Vice President, Marketing & Strategy, Vestcom International, Inc.

By now most folks have heard about "showrooming," the relatively new activity where consumers visit a brick and mortar store, look at a product they are…

Amazon trying to woo high-end fashion designers

May 8, 2012

Amazon has sold clothing for years, but it's now focused on peddling more contemporary and high-end brands, including Michael Kors, Vivienne Westwood…

RedPrairie's enhanced products to improve supply chain visibility, execution

May 8, 2012

RedPrairie Corp., a global supply chain and retail technology provider, has released a new product suite designed to help retailers, manufacturers and…

MokiMobility enables cloud-based mobile device management for iPad, Android tablets

May 8, 2012

Integrating mobile device management features into tablet solutions for the iPad and Android tablets just got a little easier for retailers, thanks to the new…

CTIA: MasterCard puts digital wallet in shoppers' virtual pocket

Payment company releases new product to make on-and-offline shopping easier.

AT&T releases mobile checkout app for retailers

May 8, 2012

AT&T is helping retailers shorten their checkout lines with its newest product, VeriFone GlobalBay Solutions, that allows associates armed with mobile…

The Benefits of Outsourcing ADA Compliance

Using an ATM provider can minimize the potential for lawsuits and save time and money.

Retail Top 100 2012, No. 94: Overstock.com

May 7, 2012

World's smallest retailer makes Omaha debut

May 7, 2012

Many attendees of this weekend's Berkshire Hathaway annual meeting in Omaha saw something they'd never seen before, a complete retail store in just 2 square…

The Container Store upgrading supply chain operation

May 7, 2012

The Container Store has selected Manhattan Associates Inc., a global supply chain optimization provider, to help organize its growing multichannel supply chain…