NRF updates 'buyer beware' product list

November 2, 2009

The National Retail Federation has added new products to a consumer alert about common household items being sold through some online auction sites, warning…

Webinar: Digital Out-of-Home (DOOH) Advertising - An Agency Perspective Overcoming Challenges with New Approaches

The DOOH market is on the rise and advertising on those digital screens is becoming more prevalent in the world today. Although this is good news for…

NCR buys digital signage software company Netkey

November 1, 2009

NCR Corp. announced this morning that it has purchased the assets of Netkey, a digital signage and kiosk software provider based in East Haven , Conn. Terms of…

Amazon PayPhrase lets shoppers make payments with words rather than numbers

by James Bickers — Editor, Networld Alliance

October 29, 2009

Amazon this week unveiled its PayPhrase service, which aims to make online purchasing quicker and easier both on its site and on other participating sites on…

Online retailers emphasize free shipping, social media for the holidays

October 29, 2009

The economy is not only impacting shoppers, it`s affecting online retailers, too. According to results of Shop.org`s eHoliday Study, conducted by BIGresearch…

Four strategies for a better retail holiday season

Retailers need to prepare for the upcoming season with carefully planned merchandise assortments, inventory levels and cross-channel promotions that drive…

Report: Discounting sets 'grim tone' for holiday retail

October 28, 2009

American retail chains panicked last holiday season as they stared at overstocked shelves and wondered, "How will we sell all this stuff?" Their response to…

Survey: Returns fraud will cost retailers $9.6 billion in 2009

October 28, 2009

Though return fraud continues to plague the retail industry, changes in policies have helped companies see improvements in some areas. According to NRF's…

Digital Signage Association to host free webinar on future trends

October 28, 2009

The Digital Signage Association (DSA) is holding a free webinar entitled "Digital Signage Future Trends" on Tuesday, Nov. 3 at 12 noon Eastern time. In this…

Are retailers under-valuing the importance of fitting rooms?

The most important conversion area — and at the same time the least serviced area — in apparel retail is the fitting room.

Road Merchant enables Blackberry credit card processing

October 27, 2009

Rapadev LLC, developer of the iPhone credit card processing app ProcessAway, announced the launch of Road Merchant, a mobile credit card processing…

ADT unveils pinless security tags that don't pierce merchandise

by James Bickers — Editor, Networld Alliance

October 27, 2009

ADT Security Services announced the availability of its Sensormatic UltraLite PT, a pinless anti-shoplifting tag. The tag is designed to protect jeans…

Toys 'R' Us adding FAO Schwarz boutiques

by James Bickers — Editor, Networld Alliance

October 26, 2009

FAO Schwarz, which was acquired by Toys "R" Us in May, today announced that it is opening branded boutiques in 585 Toys "R" Us locations. The company also…

Analyst: Retailers, be afraid of e-books

by James Bickers — Editor, Networld Alliance

October 26, 2009

Barnes & Noble's recently announced that the $259 Nook e-book reader will undoubtedly drive short-term revenue, but the company may be shooting itself in…

Considerations When Placing a POS System

The point of sale is the last interaction a customer will have in the store. Having a cluttered, crowded system can leave a lasting negative impression.

Study: H1N1 flu could have a big impact on holiday retail

Nearly one in five consumers say their concern over the flu will cause them to avoid holiday shopping on traditionally busy days.

Best Buy CEO: Low prices are 'table stakes' for retailers

by James Bickers — Editor, Networld Alliance

October 25, 2009

Customers care about low prices, but they want a lot more from their retailers than just the best deal.

Target's new return policy raises questions

by James Bickers — Editor, Networld Alliance

October 25, 2009

The bloggers at Consumer Reports are having fun trying to figure out how Target's new return policy works. While they acknowledge that the changes represent a…

The 'peak-end' rule: Can it transform your customer experience?

The "peak-end" rule says that if you take a moment to understand a concept, you have an opportunity to reevaluate and transform — an idea most retailers could…

Hugo Boss uses gesture-based digital signage to launch new perfume

October 21, 2009

Hugo Boss has used gesture-control advertising supplied by Trinanda Media to install motion-responsive, interactive advertising signs in four São Paulo…