Reader Q&A: How do I drive more traffic into the store?

A legendary retailer asks for advice on getting shoppers into the store, and Kate Newlin responds with some practical tips.

NRF: Most families slacking off on back-to-school shopping

August 24, 2009

Though school bells in some areas of the country have already started to ring, most parents have a lot of shopping left to get kids ready for the classroom.

Sam's Club, eSoles taking footcare kiosks on cross-country tour

August 24, 2009

Sam's Club and eSoles Custom Footbeds are taking eSoles' 3D TruCapture kiosk scanning systems to Sam's locations across the United States in a series of "road…

Chico's adds live help to its e-tail sites

by James Bickers — Editor, Networld Alliance

August 24, 2009

Chico's, which operates three online retail brands (www.chicos.com, www.soma.com and www.WhiteHouseBlackMarket.com), is adding an integrated live help…

Luxury retail at a crossroads

Shattered by heavy discounting, luxury retailers now need to focus on two distinct customer types - those looking for branded items at a lower price, and the…

SoloHealth EyeSite kiosk demonstration

Atlanta-based SoloHealth has developed EyeSite, an interactive vision-testing kiosk that provides consumers with a free assessment of their vision, information…

Discounting while preserving the brand

Why retailers need to focus on intelligent promotions, rather than across-the-board discounts.

Customers still want organic, but are skeptical of claims

August 20, 2009

HARRISBURG, Pa. — When it comes to all natural and organic foods, today's consumers are wiser to the differences than most marketers might think and eager to…

Sam's Club installs coupon kiosks in 600 stores

August 19, 2009

Warehouse club retailer Sam's Club has installed kiosks in more than 600 of its stores nationwide as part of its eValues program, a paperless coupons and…

Report: Retail stores missing opportunities without digital signage

August 19, 2009

Stores aren't using enough digital signage, or signage in general, to promote the "back to school season" according to an article from the Cincinnati Business…

Getac unveils real-time RFID kit

by James Bickers — Editor, Networld Alliance

August 18, 2009

V3 reports a new RFID release from ruggedized computing manufacturer Getac. Aimed at retail, warehousing and manufacturing, the system is "a hybrid of active…

Redbox files federal lawsuit against Warner Home Video

August 18, 2009

OAKBROOK TERRACE, Ill. — Redbox Automated Retail, LLC, filed suit in Delaware Federal Court against Warner Home Video on Tuesday, Aug. 18, 2009, to protect…

BP signs contract for gas pump, c-store digital signage

August 18, 2009

Retail Media Company LLC, a digital signage provider based in Los Angeles, announced today that it has signed an agreement with BP making it BP's U.S. provider…

Hands-on review: Best Buy's Twelpforce

by James Bickers — Editor, Networld Alliance

The electronics retailer is using Twitter to connect customers to an army of tech experts. How well does it work?

Study: Attractive store personnel could 'put off shoppers'

by James Bickers — Editor, Networld Alliance

August 16, 2009

While conventional wisdom suggests that you want attractive, well-groomed people staffing the aisles and counters of your retail establishment, a new study…

London retailer puts shoplifter photos on its web site

by James Bickers — Editor, Networld Alliance

August 16, 2009

Home Bargains, which operates 190 discount stores throughout the United Kingdom, is taking a rather drastic step in combating theft: it is uploading CCTV…

Breaking retail's addiction to discounting

When retailers emphasize price above all else, everybody loses. Author Kate Newlin offers some alternatives to "okay, available and cheap."

Luxury retailers need to personalize the online experience

by James Bickers — Editor, Networld Alliance

August 13, 2009

Shopping a luxury retailer is a singular experience — the setting, the products, the (hopefully) excellent service. But most of those things go away when…

Warner Bros. follows other studios' lead, pulls new releases from redbox

August 13, 2009

According to the L.A. Times, Warner Bros. has joined Universal Studios and 20th Century Fox in the fight against redbox. The Time Warner-owned studio announced…

Webinar to show how self-service can benefit retailers in tough times

August 13, 2009

Retail Customer Experience will host a free webinar this Tuesday at 2:00 PM eastern time, titled "Implementing self service to gain a competitive advantage in…