AT&T remodels 2,200 stores

July 28, 2010

AT&T has announced the completion of a store redesign across more than 2,200 retail locations nationwide — a research-driven initiative to provide a more…

Shopatron sees 15% growth in second quarter

July 28, 2010

San Luis Obispo, Calif.-based Shopatron has announced that second quarter same-stores sales have increased by an average of 15 percent across all client stores…

Opinion: Why mobile coupons are not the answer

One expert says displaying a barcode coupon on a smart phone is a poor way to address consumer desire for value.

If the Culture Fits

by Sharon Goldman — Senior Director, COLLOQUY

In the humorous commercials from California’s Milk Advisory Board, viewers are told that "great cheese comes from happy cows." Whether or not cheerful bovines…

Matalan installs merchandising optimization tools

July 27, 2010

Quantum Retail, a merchandising optimization software provider, has announced that Matalan, the United Kingdom fashion and homeware retailer with more than 20…

RFID Security Alliance: Walmart tagging plan is no threat to privacy

July 27, 2010

With more than 250 million RFID (radio frequency identification) tags being put into Walmart's men's basics across the retailer's 3,750 U.S. stores, the RFID…

ShopNBC gets into social commerce

July 27, 2010

Bazaarvoice has announced that ShopNBC is successfully using its social commerce platform. ShopNBC uses Bazaarvoice's Ratings & Reviews to connect and…

Carrefour adding photo-product kiosks from Kodak

July 27, 2010

Kodak has announced that it has signed a new partnership agreement with Carrefour, a leading European and the world's second largest retailer. According to a…

Survey: Outlook for back-to-school shopping season improving

July 26, 2010

Shoppers are putting down their pencils and turning to social networks and mobile phones this back-to-school shopping season, according to a new consumer…

The Children's Place launches Facebook shop

July 26, 2010

Conversation, an independent full-service agency specializing in emerging channels, and The Children’s Place have announced the launch of an e-commerce…

Seven requirements for becoming customer-centric

Retailers are trying to embed customer orientation into their culture, but most are struggling to make real progress.

Competition, What Competition?

by Dale Furtwengler — President, Furtwengler & Associates, P.C.

A tale of two Apple fans

by James Bickers — Editor, Networld Alliance

I've so far resisted the urge to add to the number of electrons spilled over the whole iPhone 4 debacle, but a couple of very different reactions to the…

Sears, Kmart launch Facebook program for new college students

July 25, 2010

Getting ready for college is an exciting time, but it can also be an overwhelming affair for students and parents with so many important decisions to make. To…

Talbot's adds social commerce platform

July 22, 2010

Social commerce provider Bazaarvoice has announced that Talbots is using its platform Stories to power "Pearls of Wisdom: Your Voice," which provides Talbots…

Digital signage comes to Mall of America

July 22, 2010

Wireless Ronin Technologies Inc., a Minneapolis-based digital signage provider, announced recently that it has completed the first stage of the RoninCast…

Retail summit will feature shop-a-long tour of Chicago's largest mall

July 21, 2010

Attendees at the Retail Customer Experience Executive Summit, August 1-3 in Chicago, will begin the event with a visit to Woodfield Mall, the largest mall in…

Card Sharps: How Hallmark reinvented its loyalty value proposition

by Sharon Goldman — Senior Director, COLLOQUY

Hallmark is an American classic, a nearly 100-year-old, third-generation family-owned company with deep roots in Kansas City, Missouri. But even long-standing…

Wasting Time with Walmart

by Annamaria Turano — Executive Director, MCAworks

I have to run an errand to Wal-mart today and I’m dreading it. 

Sears, Kmart use loyalty program for charity

July 20, 2010

While many Americans have had to scale back charitable giving during these financially difficult times, their desire to give to those less fortunate has not…