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News & Media

Canada retailer deploys mobile shopping tool to drive contactless shopping

November 17, 2020

Lee Valley Tools, an Ottawa, Canada tool and garden retailer, is offering consumers a mobile shopping tool to foster contactless shopping at its 20 locations…

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COVID-19 driving more holiday shoppers online

November 17, 2020

The ongoing coronarivus pandemic is prompting a big wave of consumers to shop online and 52% expect they will never shop in person again at the holiday season.

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Convenience store retailer relaunches customer loyalty program

November 16, 2020

GPM Investments, LLC, which owns over 1,350 convenience and gas stores, is enhancing its fas Rewards Loyalty Program and will have it in all locations by the…

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Human touch a big consumer want, reveals study

November 16, 2020

Nearly half, 41%, of U.S. consumers view the human touch as an important integral aspect of the retail shopping experience and 31% say the pandemic has ignited…

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Fashion designer develops vending machine for hand bags

November 16, 2020

Paris-based fashion designer Jacquemus has created a vending machine offering a selection of the designer's hand bags, including the tiny Chiquito and the new…

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Network technology emerging as backbone in POS customer experience

by Jeff Bradbury — Sr. Director, Marketing, Hughes

Jeff Bradbury, senior marketing director, Hughes North America, explains how due to the rapid evolution of technology, there are points of decision everywhere.

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Forever 21 kicks off fundraiser for Boys & Girls Clubs of America

November 13, 2020

Shoppers purchasing from Forever 21's holiday collection items will be supporting the Boys & Girls Clubs of America as the retailer is donating a dollar to…

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November big holiday shopping month, claims survey

November 13, 2020

This month more than half, 62%, of consumers are shopping for holiday gifts and 19% already finished their list in October, according to a Ware2Go survey…

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Louis Vuitton, Nordstrom tops in COVID-19 omnichannel response, reveals report

November 13, 2020

When it comes to retailers thriving during the ongoing pandemic, Louis Vuitton, Nordstrom, Saks Fifth Avenue, Cuyana and Michael Kors reflect omnichannel…

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COVID-19 impact on holiday shopping is clear, reveals survey

November 12, 2020

When it comes to holiday gift buying this year, the coronavirus is having a direct impact on consumer behavior, payment and avenues to shop.

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Not every US consumer is holiday shopping online

November 12, 2020

Despite the ongoing pandemic, a healthy majority (85%) of American consumer plan to shop in a physical store for holiday gifts and 72% will intentionally shop…

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Study: Shoppers prefer mobile pay

November 12, 2020

A good majority, 74%, of Americans are using their phone to order and pay for merchandise and food at least once a week, with nearly half, 48%, tapping the…

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Alibaba Singles Day enjoys record-breaking sales

November 11, 2020

The annual Alibaba Singles Day event will set a new sales record despite a substantial stock plunge in China.

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Paytronix debuts subscription program for restaurants, c-stores

November 11, 2020

Paytronix Systems Inc., a digital guest experience platform, has launched Paytronix Subscriptions to make it easy for restaurants and convenience store brands…

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Gap and Afterpay announce partnership

November 11, 2020

Afterpay has partnered with Gap Inc. to bring shoppers a flexible holiday spend. Consumers shopping Gap brands online can choose Afterpay at checkout and pay…

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Women will continue shopping online well past COVID-19, claims study

November 10, 2020

The COVID-19 pandemic is driving more females to shop online given shutdowns and health concerns, and the behavior likely won't change much even when the…

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New Balance aims to modernize customer experience with Aptos technology

November 10, 2020

Athletic leader New Balance will deploy Apotos cloud-based applications across its retail footprint in North America and Europe in a quest to modernize and…

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Piggly Wiggly Midwest extends Mercatus partnership

November 10, 2020

Piggly Wiggly Midwest will continue its e-commere experience via the Mercatus Integrated Commerce platform as it has renewed its partnership with the…

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CVS Health taps Karen Lynch as CEO, president

November 9, 2020

Karen S. Lynch, who serves as EVP at CVS Health and president at Aetna, will become CEO and president for CVS Health as of Feb. 1.

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Planterra Foods deploys Alida platform to gain deeper customer insight

November 9, 2020

Plant-based protein startup Planerra Foods is tapping the Alida Sparq digital platform to gain deeper customer insight to drive customer-based decision making…

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