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News & Media

Amazon extinguishes social network Spark

June 17, 2019

Just about two years after launching its social networking platform Spark, Amazon is shuttering the network serving Amazon Prime members.

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LG launches dynamic outdoor displays

June 17, 2019

LG Electronics USA Business Solutions recently unveiled its 49 and 55-inch LG XE4F outdoor displays. These displays are optimized for handling the elements and…

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Target cites data center in separate weekend payment outage

June 17, 2019

Target yesterday confirmed that it was hit with a second payment system outage, one that was considerably smaller than a 2-hour store outage on Saturday, but…

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Mastercard to offer Priceless Experiences skill via Amazon, Google smart speakers

June 17, 2019

Mastercard announced the launch of Priceless Experiences, the company's first ever voice assistant skill, which will offer users unique vacations or other…

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Redefining the supply chain: Innovative AR, VR approaches

Pieter Aarts, CEO and co-founder of roOomy, explains how retailers using AR and VR for content creation can maintain a strong competitive advantage — and happy…

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Target restores in-store purchases following 2-hour disruption

June 16, 2019

Target's point-of-sale systems were back up and running after a 2-hour disruption on Saturday that left customers unable to make purchases, according to a post…

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A deep dive into a customer experience collaboration lab

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The Interactive Customer Experience Summit in Dallas provided the type of education and networking that benefits people in all segments of the customer…

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Is Amazon already back in the food delivery game?

by Cherryh Cansler — Editor, FastCasual.com

June 14, 2019

Although Amazon announced earlier this week that it was closing its 4-year-old Amazon Restaurants delivery service, it's not quite out of the food delivery…

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Fashion retailer returning to Long Island, New York

June 14, 2019

Charlotte Russe, a women's clothing store, expects to open 100 stores, with two on Long Island, New York.

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NY train station work prompts retail closures

June 14, 2019

Construction work at New York's Penn Station will prompt the closure of nearly a dozen retailers currently operating in one of the city’s top transit hubs.

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Amazon sued over voice tech recording feature

June 14, 2019

Two class action lawsuits have been filed against Amazon regarding its Alexa voice technology, alleging the device is recording and storing children’s voices…

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Customers embracing kiosks, but acceptance not uniform in all scenarios

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

A panel of experts who have introduced kiosks in various types of settings shared their ideas on how to make sure kiosk deployments are effective for customers…

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How online retailers can turn returns into an opportunity

Leo Matthews, director at Xigen, explains why online retailers, with the foresight to see the big opportunity in delivering a returns process that delivers a…

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Aramark installs AI powered self-checkout kiosks at Major League Baseball stadiums

June 13, 2019

Aramark, the nationwide refreshment and food services provider, has installed artificial intelligence powered self-service checkout kiosks at all of its Major…

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Alternative and cashless payment acceptance grows, but security remains a concern

June 13, 2019

Consumers are open to embracing payment options such as wearables and smartphones, but they have high levels of concern about being able to secure such…

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Amazon takes most valuable brand honors

June 13, 2019

With a value of $315.5 billion, Amazon now holds title as the world's most valuable brand, knocking Google from the top perch it held last year.

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Kohl’s to shutter outlet stores

June 13, 2019

Kohl’s will close all four of its discount locations as of August 3, according to a Milwaukee Journal Sentinel report.

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Target launches same-day ship without a membership mandate

June 13, 2019

Target shoppers can now get same-day delivery on 65,000 items as long as the order is more than $9.99.

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Checkout-free technology provider Zippin opens remodeled San Francisco store

June 12, 2019

Zippin, a provider of checkout-free technology, this week opened its remodeled cashierless store  in San Francisco’s "East Cut" neighborhood, near the…

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Why retailers need a data attitude adjustment

Shawn Myers, who leads B2C product marketing for Oracle Marketing Cloud, shares insight on how retailers can harness power rather than simply reacting to…

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