Father's Day spend to hit all-time high, predicts NRF

June 12, 2019

Spending on dads this year is expected to break the record books, with an all-time high of $16 million being doled out by consumers.

How IoT can take brick-and-mortar stores beyond physical dimensions

Lee Davies, marketing manager for www.wireless-sensors.co.uk, offers up insight on how retailers can gain large tracts of information about customers when they…

Live webinar: Boosting the employee experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Retail, restaurant and service employees play a critical part in a rewarding customer experience and that's why the employee experience must be as fulfilling…

Amazon, Synchrony Bank team up on card for unbanked, those with weak credit

June 11, 2019

Amazon and Synchrony Bank are offering a new credit card called Amazon.com Store Card Credit Builder, which is similar to the retailer’s Store Card, but aimed…

Circle K stores now home to DigitalMint Bitcoin ATMs

June 11, 2019

DigitalMint, a Chicago-based chain of Bitcoin ATMs and teller windows, has installed bitcoin kiosks at 20 Circle K convenience stores throughout Arizona and…

Amazon launches another Go store in New York

June 11, 2019

Amazon opened the doors to its second Amazon Go store in New York this morning at 6 a.m., and the store marks the omnichannel retailer's thirteenth Go store in…

Kroger puts CBD items on its shelves

June 11, 2019

The biggest U.S. grocery chain will start selling cannabidiol-infused products this week at selected stores.

Amazon closing down US restaurant food delivery service

June 11, 2019

Omnichannel retailer Amazon plans to close its 4-year-old Amazon Restaurants delivery service by the end of June.

Price is nice, but consumers want exceptional customer experience

Suresh Menon, senior vice president and general manager, Master Data Management, Informatica, explains how customer experience plays an ever-bigger role in…

Decathlon sporting goods retailer enters US with store featuring self-service kiosk

June 10, 2019

Decathlon, a sporting goods retailer with more than 1,500 stores in 49 countries, recently opened its first U.S. location in Emeryville, California, featuring…

Walmart launching in-home grocery delivery in 3 US markets

June 10, 2019

Walmart is readying an in-home grocery delivery service that will debut this fall.

Congressional hearings focus on facial recognition as criticism builds

June 10, 2019

The U.S. Congress held a hearing on facial recognition Tuesday, the second such discussion in two weeks, as critics claim the technology threatens consumer…

NEC Display Solutions wins ICXA award for BI platform

June 10, 2019

NEC Display Solutions of America has won an ICXA Elevate Award for its ALP Pro business intelligent platform at the ICX Summit, which took place from June 4 to…

7-Eleven ATMs boast NRL Federal Credit Union branding

June 10, 2019

NRL Federal Credit Union and FCTI Inc. are partnering to provide dynamic on-screen marketing to NRL Federal Credit Union cardholders at ATMs placed in 7-Eleven…

Need new ideas? Panelists weigh in on stimulating creativity

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

A panel during the Interactive Customer Experience Summit in Dallas offered several ideas that have been used to support innovation in the customer experience…

Getting customers to return: Customer experience success stories

Retailers know how important it is to keep loyal customers happy but many a retail membership program has become white noise to consumers. How do companies…

Walgreens, Nordstrom tapping Narvar Concierge for product pickup, return

June 7, 2019

Walgreens Co. and Nordstrom Inc. are tapping the Narvar Concierge technology to enhance customer experience within the package pick-up and return environment.

End of life for certain POS terminals and the looming risk to retailers

by Chris Kronenthal — President + CTO, FreedomPay

Retailers need to be sure point-of-sale systems are fully compliant, not only to avoid becoming obsolete, but to protect against fraud.

Are you ready for AI? Pioneers share their insights

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Artificial intelligence offers many benefits, but businesses first need to understand what they want AI to help them accomplish, then make sure their…

Amazon is the 'go to' retailer, claims study

June 6, 2019

In what may come as little surprise to those in the retail sector, Amazon is considered the "go to" online retailer by 81% of Americans.